Sales Floor Leader: Elevate Service & Merchandising

JCPenney; Florida; On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Associate discount

Medical/dental/vision benefits

401(k) with company match

Paid vacation/holidays

Job summary

JCPenney is seeking a Sales Floor Assistant in Florida to drive customer service and sales growth. You will lead associates, ensure merchandise standards, and execute store initiatives across floor sets and inventory processes.

Key responsibilities include delivering outstanding customer service, planning merchandising layouts, supporting RFID and stockroom organization, and assisting omnichannel operations. Competitive benefits apply for eligible associates.

Qualifications

• Customer service and sales focus with accountability for team performance.
• Willingness to train and develop associates and execute company standards.

Responsibilities

• Models and delivers outstanding customer service and resolves issues.
• Plans merchandise placement and assists with inventory processes including cycle counts.
• Assists with visual and floor-set execution and stockroom maintenance.
• Supports omnichannel initiatives including Buy Online Pick Up In Store and Ship from Store as needed.
• Contributes to inventory integrity through DMTO and annual counts.

Skills

Customer service

Team leadership

Merchandise planning

Inventory control

Tools

RFID systems

Job description

JCPenney is seeking a Sales Floor Assistant in Florida to drive customer service and sales growth. You will lead associates, ensure merchandise standards, and execute store initiatives across floor sets and inventory processes.

Key responsibilities include delivering outstanding customer service, planning merchandising layouts, supporting RFID and stockroom organization, and assisting omnichannel operations. Competitive benefits apply for eligible associates.