Sales Floor Lead (Walker, LA)

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA; Walker (LA); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

Goodwill Industries of Southeastern Louisiana seeks a Sales Floor Lead to support daily store operations and sales performance, acting as a supervisor when the Store Manager or Sales Floor Manager is unavailable. You will help ensure budget targets are met while upholding company standards.

Responsibilities include cash register operation, merchandising, staff mentoring, maintaining a clean, safe store environment, and training new hires.

Qualifikationen

• High School diploma or GED with 6 months supervisory experience or 90 days in the service industry.
• Must read, write and communicate clearly in English.
• Prior service industry experience preferred.
• Retail training completed.

Aufgaben

• Operate the cash register, process payments, and handle voids, returns, exchanges and credits.
• Ensure proper rotation of store merchandise.
• Act as a positive role model and mentor to employees and trainees.
• Stock the sales floor adequately and maintain a clean, presentable store image.
• Maintain safe and appropriate conditions in the shopping areas.
• Keep the store clean and hazard-free, including bathrooms.

Kenntnisse

Leadership

Interpersonal skills

Mission promotion

Relationship building

Flexibility

Manual dexterity

Stamina

Adaptability

Ausbildung

High School Diploma or GED

Service industry experience preferred

Jobbeschreibung

Sales Floor Lead

Essential Functions:

To assist with the day-to-day store operation and sales performance to meet or exceed budget while in compliance with company standards, policies and procedures. A Sales Floor Lead performsthedutiesofasupervisorwhenassignedbytheStoreManagerorSalesFloorManager. Sales Floor Leads may act in a supervisory capacity during scheduled work hours.

Responsibilities:

• 1. Tousethecashregistertomaketotalsales,acceptpayment;authorizevoids,returns, exchanges and credits for merchandise.
• 2. Toensureproperrotation ofstore merchandise.
• 3. Toactasapositiverolemodelforemployeesandtraineesinallaspectsofprofessional performance.
• 4. To stock thesales floor adequately. To create a positivepublicimageof Goodwill throughacleanstoreenvironment,attractivedisplaysandpresentable,personable personnel.
• 5. Tomaintainsafeandappropriateconditions intheshopping areas.
• 6. Tokeepthestorecleanandhazardfreebyvacuuming,moppinganddusting, (including cleaning the bathrooms.)
• 7. Toobservepersonnelandsafetypoliciesandprocedures.Toensurecomplianceby Store Floor Associates.
• 8. Tobeableto performthejob duties of Sales Floor Associates.
• 9. Toattendworkontheregularlyscheduledshiftsasassignedbythemanagerforthe week.
• 10. Toensurethefloorcheckiscompleteddailyandtoensuremonthlysafetyself- inspections are conducted.
• 11. Toensureallnewhiresareproperlyoriented,usingtheappropriatemanual,within the first week of employment. To document that training occurred.
• 12. Toassistthestoremanagerincontrollingtheexpensetorevenueratiomonthlyand annually.
• 13. Toassistintrainingandmentoringof Sales Floor Associatesandcourt-appointed community service workers, as assigned by the Store Manager or Sales Floor Manager.
• 14. Toassistinsupervising,discipliningandrecommendingdischargeofsalesassociates to the Store Manager or Sales Floor Manager.
• 15. Tomonitorandassist inthereceiving,pricingand displayingofstore merchandise.
• 16. Torecordandbalancecashregisterreceipts,makebankdepositsandrecordstore transactions.
• 17. Toassistin thepreparationofpersonneland payrollrecordsin atimely manner.
• 18. Tocompleteaccuratelyotherpaperworkrequiredintheday-to-dayoperationofthe store.
• 19. Anyotherjob-relateddutiesasrequestedby management.

Skills and Abilities:

• 1. ToassisttheStoreManagerorProductionManagerinachieving/exceedingproduction goals both monthly and annually and to assist in implementing a contingency plan if goals are not being met.
• 2. Mustbeabletointeractprofessionallyandproductivelywithadiverse arrayof people.
• 3. MustbeabletomarketGoodwillandexplainthemissiontothegeneral public.
• 4. Mustestablishandmaintaineffectiveworkingrelationshipswith,andamong,store and production personnel while motivating them to their best performance.
• 5. Mustbeabletoworkaflexiblescheduleonshortnotice,includingnightsand weekends, and occasionally, long hours.
• 6. Mustbeabletouserepetitivehandmovementwhenbuttoning,sorting,hangingand zipping garments.
• 7. Mustbeabletoengageinprolongedstanding,walkingandinfrequentbending, stooping, and stretching.
• 8. Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsof high volume.

Requirements:

• 1. HighSchooldiplomaorGEDand6monthssupervisoryexperienceoraminimumof 90 days in the service industry.
• 2. Mustbeabletoread,writeandcommunicateclearlyin English.
• 3. Priorworkexperience intheserviceindustry preferred.
• 4. Mustsuccessfullycomplete Retail training.

Working Conditions:

Frequentphysicalexertion,frequentmovement,conditionedindoortemperatureswithoccasional exposure to outdoor temperatures and weather conditions. Alternate work schedule may include working at an attended donation center with no prior notice.