Sales Floor Lead (Marrero, LA)

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA; Marrero (LA); On-site; USD 26,000 - 38,000; Full time

Job summary

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is seeking a Sales Floor Lead to support day-to-day store operations and sales performance in alignment with company standards. The role acts as a supervisor when assigned by the Store Manager or Sales Floor Manager, and may supervise during scheduled hours.

Key duties include managing the cash register, maintaining merchandise presentation, ensuring safety and cleanliness, and mentoring Sales Floor Associates while supporting budget goals and

Qualifications

• Must have HS diploma or GED and 6 months supervisory experience or a minimum of 90 days in the service industry.
• Must be able to read, write and communicate clearly in English.
• Prior work experience in the service industry preferred.
• Must successfully complete Retail training.

Responsibilities

• Manage cash register operations and process payments, returns and credits.
• Ensure proper rotation of store merchandise and maintain displays.
• Maintain a clean, safe, hazard-free shopping environment.
• Supervise and mentor Sales Floor Associates when assigned by management.
• Attend regularly scheduled shifts and assist in store operations.
• Record and balance receipts and help with daily paperwork.

Skills

Customer service

Team leadership

Cash handling

Merchandise presentation

Communication

Flexibility

Education

High school diploma or GED

6 months supervisory experience or 90 days in service industry

Job description

Sales Floor Lead

EssentialFunctions:

Responsibilities:

To assist with the day-to-day store operation and sales performance to meet or exceed budget while in compliance with company standards, policies and procedures. A Sales Floor Lead performsthedutiesofasupervisorwhenassignedbytheStoreManagerorSalesFloorManager. Sales Floor Leads may act in a supervisory capacity during scheduled work hours.

1. Toutethecashregistertomaketotalsales,acceptpayment;authorizevoids,returns, exchanges and credits for merchandise.

2. Toensureproperrotationofstoremerchandise.

3. Toactasapositiverolemodelforemployeesandtraineesinallaspectsofprofessionalperformance.

4. To stock thesales floor adequately. To create a positivepublicimageof Goodwill throughacleanstoreenvironment,attractivedisplaysandpresentable,personable personnel.

5. Tomaintainsafeandappropriateconditions intheshoppingareas.

6. Tokeepthestorecleanandhazardfreebyvacuuming,moppinganddusting, (including cleaning the bathrooms.)

7. Toobservepersonnelandsafetypoliciesandprocedures.ToensurecompliancebyStore FloorAssociates.

8. Tobeableto performthejob dutiesofSales FloorAssociates.

9. Toattendworkontheregularlyscheduledshiftsasassignedbythemanagerfortheweek.

10. Toensurethefloorcheckiscompleteddailyandtoensuremonthlysafetyself- inspections are conducted.

11. Toensureallnewhiresareproperlyoriented,usingtheappropriatemanual,within the first week of employment. To document that training occurred.

12. Toassistthestoremanagerincontrollingtheexpensetorevenueratiomonthlyandannually.

13. ToassistintrainingandmentoringofSales FloorAssociatesandcourt-appointed community service workers, as assigned by the Store Manager or Sales FloorManager.

14. Toassistinsupervising,discipliningandrecommendingdischargeofsalesassociates to the Store Manager or Sales Floor Manager.

15. Tomonitorandassist inthereceiving,pricingand displayingofstore merchandise.

16. Torecordandbalancecashregisterreceipts,makebankdepositsandrecordstore transactions.

17. Toassistin thepreparationofpersonneland payrollrecordsin atimely manner.

18. Tocomplete accuratelyotherpaperworkrequiredintheday-to-dayoperationofthe store.

19. Anyotherjob-relateddutiesasrequestedby management.

Skills andAbilities:

1. ToassisttheStoreManagerorProductionManagerinachieving/exceedingproduction goals both monthly and annually and to assist in implementing a contingency plan if goals are not being met.

2. Mustbe able to interact professionallyand productively with a diverse arrayof people.

3. Mustbe able to market Goodwilland explain the mission to the general public.

4. Mustestablishandmaintaineffectiveworkingrelationshipswith,and among,store and production personnel while motivating them to their best performance.

5. Mustbeabletoworkaflexiblescheduleonshortnotice,includingnightsand weekends, and occasionally, long hours.

6. Mustbeabletouserepetitivehandmovementwhenbuttoning,sorting,hangingand zipping garments.

7. Mustbeabletoengageinprolongedstanding,walkingandinfrequentbending, stooping, and stretching.

8. Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsof high volume.

Requirements:

1. HighSchooldiplomaorGEDand6monthssupervisoryexperienceoraminimumof 90 days in the service industry.

2. Mustbeabletoread,writeandcommunicateclearlyinEnglish.

3. Priorworkexperienceintheserviceindustrypreferred.

4. MustsuccessfullycompleteRetailtraining.

WorkingConditions:

Frequentphysicalexertion,frequentmovement,conditionedindoortemperatureswithoccasional exposure to outdoor temperatures and weather conditions. Alternate work schedule may include working at an attended donation center with no prior notice.