Sales Floor Lead (Esplanade)

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA; Kenner (LA); Vor Ort; USD 21.000 - 32.000; Vollzeit

Zusammenfassung

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is seeking a Sales Floor Lead to support daily store operations and drive sales performance while adhering to company standards. This role may assume supervisory duties in the Store Manager's or Sales Floor Manager's absence and during scheduled hours.

Key responsibilities include cash handling, proper merchandise rotation, maintaining a clean and inviting store, and mentoring Sales Floor Associates.

Qualifikationen

• High School diploma or GED required.
• 6 months supervisory experience or 90 days in the service industry preferred.
• Must read, write and communicate clearly in English.

Aufgaben

• Assist in day-to-day store operations and meet or exceed budget.
• Tote cash register totals, process payments, authorize voids, returns and exchanges.
• Ensure proper rotation of store merchandise and maintain a clean, presentable store environment.
• Act as a positive role model and mentor to employees and trainees.
• Assist in supervising, disciplining and recommending discharge of staff when needed.

Kenntnisse

Interpersonal skills

Customer service

Team leadership

Cash handling

Merchandise presentation

Adaptability

Multitasking

Safety awareness

Ausbildung

High School diploma or GED

6 months supervisory experience or 90 days service industry

Jobbeschreibung

Sales Floor Lead

To assist with the day-to-day store operation and sales performance to meet or exceed budget while in compliance with company standards, policies and procedures. A Sales Floor Lead performsthedutiesofasupervisorwhenassignedbytheStoreManagerorSalesFloorManager. Sales Floor Leads may act in a supervisory capacity during scheduled work hours.

EssentialFunctions:

Responsibilities:

• 1. Tousethecashregistertomaketotalsales,acceptpayment;authorizevoids,returns, exchanges and credits for merchandise.
• 2. Toensureproperrotation ofstore merchandise.
• 3. Toactasapositiverolemodelforemployeesandtraineesinallaspectsofprofessional performance.
• 4. To stock thesales floor adequately. To create a positivepublicimageof Goodwill throughacleanstoreenvironment,attractivedisplaysandpresentable,personable personnel.
• 5. Tomaintainsafeandappropriateconditions intheshopping areas.
• 6. Tokeepthestorecleanandhazardfreebyvacuuming,moppinganddusting, (including cleaning the bathrooms.)
• 7. Toobservepersonnelandsafetypoliciesandprocedures.ToensurecompliancebyStore Floor Associates.
• 8. To be able to perform the job duties of Sales Floor Associates.
• 9. Toattendworkontheregularlyscheduledshiftsasassignedbythemanagerforthe week.
• 10. Toensurethefloorcheckiscompleteddailyandtoensuremonthlysafetyself- inspections are conducted.
• 11. Toensureallnewhiresareproperlyoriented,usingtheappropriatemanual,within the first week of employment. To document that training occurred.
• 12. Toassistthestoremanagerincontrollingtheexpensetorevenueratiomonthlyand annually.
• 13. Toassistintrainingandmentoringof Sales Floor Associatesandcourt-appointed community service workers, as assigned by the Store Manager or Sales Floor Manager.
• 14. Toassistinsupervising,discipliningandrecommendingdischargeofsalesassociates to the Store Manager or Sales Floor Manager.
• 15. Tomonitorandassist inthereceiving,pricingand displayingofstore merchandise.
• 16. Torecordandbalancecashregisterreceipts,makebankdepositsandrecordstore transactions.
• 17. Toassistin thepreparationofpersonneland payrollrecordsin atimely manner.
• 18. Tocompleteaccuratelyotherpaperworkrequiredintheday-to-dayoperationofthe store.
• 19. Anyotherjob-relateddutiesasrequestedby management.

Skills and Abilities:

• 1. ToassisttheStoreManagerorProductionManagerinachieving/exceedingproduction goals both monthly and annually and to assist in implementing a contingency plan if goals are not being met.
• 2. Mustbeabletointeractprofessionallyandproductivelywithadiverse arrayof people.
• 3. MustbeabletomarketGoodwillandexplainthemissiontothegeneral public.
• 4. Mustestablishandmaintaineffectiveworkingrelationshipswith,andamong,store and production personnel while motivating them to their best performance.
• 5. Mustbeabletoworkaflexiblescheduleonshortnotice,includingnightsand weekends, and occasionally, long hours.
• 6. Mustbeabletouserepetitivehandmovementwhenbuttoning,sorting,hangingand zipping garments.
• 7. Mustbeabletoengageinprolongedstanding,walkingandinfrequentbending, stooping, and stretching.
• 8. Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsof high volume.

Requirements:

• 1. HighSchooldiplomaorGEDand6monthssupervisoryexperienceoraminimumof 90 days in the service industry.
• 2. Mustbeabletoread,writeandcommunicateclearlyin English.
• 3. Priorworkexperience intheserviceindustry preferred.
• 4. MustsuccessfullycompleteRetail training.

Working Conditions:

Frequentphysicalexertion,frequentmovement,conditionedindoortemperatureswithoccasional exposure to outdoor temperatures and weather conditions. Alternate work schedule may include working at an attended donation center with no prior notice.