Sales Floor Lead (Gonzales, LA)

Goodwill Industries; Gonzales (LA); On-site; USD 42,000 - 48,000; Full time

Job summary

Goodwill Industries Of Central Florida Inc in Gonzales, LA seeks a Sales Floor Lead to help manage daily store operations, drive sales performance and ensure compliance with company standards. This role supports the Store Manager and may act in a supervisory capacity during scheduled hours.

You will operate the cash register, process transactions, returns and credits; ensure proper merchandise rotation; maintain a clean, safe, hazard-free store environment; train new hires and mentor volunteers;

Qualifications

• High school diploma or GED required, with at least 6 months supervisory experience or 90 days in service industry.
• Must read, write and communicate clearly in English.
• Prior work experience in the service industry preferred.
• Retail training must be completed.

Responsibilities

• Assist with daily store operations and sales to meet budget.
• Operate cash register, process sales, returns, exchanges and credits.
• Ensure proper rotation of store merchandise.
• Maintain clean, safe store environment and ensure hazards are minimized.
• Record and balance cash receipts, make deposits, and document store transactions.
• Attend regular shifts as assigned by management and supervise staff as needed.
• Assist in training and mentoring of Sales Floor Associates and volunteers.
• Complete paperwork required for day-to-day operations.

Skills

Supervisory skills

Customer service

Team leadership

Retail operations

Flexible schedule

Education

High School Diploma or GED

Job description

Sales Floor Lead

Essential Functions:

Responsibilities:

• To assist with the day-to-daystore operation and sales performance to meet or exceed budget while incompliance with company standards, policies and procedures. A Sales Floor LeadperformsthedutiesofasupervisorwhenassignedbytheStoreManagerorSalesFloorManager. Sales FloorLeads may act in a supervisory capacity during scheduled work hours.
• Use the cash register to make total sales, accept payment; authorize voids, returns, exchanges and credits for merchandise.
• To ensure proper rotation of store merchandise.
• To act as a positive role model for employees and trainees in all aspects of professional performance.
• To stock the sales floor adequately. To create a positive public image of Goodwill through a clean store environment,attractivedisplaysandpresentable,personable personnel.
• To maintain safe and appropriate conditions in the shopping areas.
• To keep the store clean and hazard free by vacuuming, mopping and dusting, (including cleaning the bathrooms.)
• To observe personnel and safety policies and procedures. To ensure compliance by Store Floor Associates.
• To be able to perform the job duties ofSales Floor Associates.
• To attend work on the regularly scheduled shifts as assigned by the manager for the week.
• To ensure the floor check is completed daily and to ensure monthly safety self- inspections are conducted.
• To ensure all new hires are properly oriented, using the appropriate manual, within thefirst week of employment. To document that training occurred.
• To assist the store manager in controlling the expense to revenue ratio monthly and annually.
• To assist in training and mentoring ofSales Floor Associatesandcourt-appointedcommunity service workers, as assigned by the Store Manager or Sales Floor Manager.
• To assist in supervising, disciplining and recommending discharge of sales associates to the Store Manager or Sales Floor Manager.
• To monitor and assist in receiving, pricing and displaying of store merchandise.
• To record and balance cash register receipts, make bank deposits and record store transactions.
• To assist in the preparation of personnel and payroll records in a timely manner.
• To complete accurately other paperwork required in the day-to-day operationofthe store.
• Any other job-related duties as requested by management.

Skills and Abilities:

• To assist the Store Manager or Production Manager in achieving/exceeding production goals both monthly and annuallyand to assist in implementing a contingency plan if goals are not being met.
• Must be able to interact professionallyand productively with a diverse arrayof people.
• Must be able to market Goodwilland explain themissiontothegeneral public.
• Must establish and maintain effective working relationshipswith,and among,storeand production personnel while motivating them to their best performance.
• Must be able to work a flexible schedule on short notice, including nights and weekends, and occasionally, long hours.
• Must be able to use repetitive hand movement when buttoning, sorting,hangingand zipping garments.
• Must be able to engage in prolongedstanding,walkingandinfrequentbending, stooping, and stretching.
• Must be able to function in a fast-paced work environment with occasionalperiodsof high volume.

Requirements:

• HighSchooldiplomaorGEDand6monthssupervisoryexperienceoraminimumof 90 days in the service industry.
• Must be able to read,writeandcommunicateclearlyin English.
• Priorworkexperience intheserviceindustry preferred.
• Must successfully complete Retail training.

Working Conditions:

Frequentphysicalexertion,frequentmovement,conditionedindoortemperatureswithoccasional exposure to outdoortemperatures and weather conditions. Alternate work schedule may includeworking at an attended donation center with no prior notice.