Sales Floor Lead (Houma, LA)

Goodwill Industries Of Central Florida Inc; Houma (LA); On-site; USD 32,000 - 44,000; Full time

Job summary

Goodwill Industries Of Central Florida Inc in Houma, LA is seeking a Sales Floor Lead to support daily store operations and drive sales performance while upholding company standards. The role mirrors a supervisory capacity during shifts, with responsibilities ranging from cash handling and customer service to staff training and ensuring a safe, appealing shopping environment.

Ideal candidates have a high school diploma or GED, some supervisory experience or service industry exposure, and the

Qualifications

• High school diploma or GED required.
• 6 months supervisory experience or 90 days in service industry.
• Read, write and communicate clearly in English.
• Retail training completed.

Responsibilities

• Operate cash register, balance receipts, process payments and credits.
• Ensure proper rotation and presentation of merchandise.
• Assist in training and mentoring Sales Floor Associates.

Skills

Customer service

Team leadership

Communication

Flexibility

Education

High School diploma or GED

Job description

Sales Floor Lead

To assist with the day-to-day store operation and sales performance to meet or exceed budget while in compliance with company standards, policies and procedures. A Sales Floor Lead performsthedutiesofasupervisorwhenassignedbytheStoreManagerorSalesFloorManager. Sales Floor Leads may act in a supervisory capacity during scheduled work hours.

EssentialFunctions:

Responsibilities:

• 1. Tousethecashregistertomaketotalsales,acceptpayment;authorizevoids,returns, exchanges and credits for merchandise.
• 2. Toensureproperrotation ofstore merchandise.
• 3. Toactasapositiverolemodelforemployeesandtraineesinallaspectsofprofessional performance.
• 4. To stock thesales floor adequately. To create a positivepublicimageof Goodwill throughacleanstoreenvironment,attractivedisplaysandpresentable,personable personnel.
• 5. Tomaintainsafeandappropriateconditions intheshopping areas.
• 6. Tokeepthestorecleanandhazardfreebyvacuuming,moppinganddusting, (including cleaning the bathrooms.)
• 7. Toobservepersonnelandsafetypoliciesandprocedures.ToensurecompliancebyStore Floor Associates.
• 8. To be able to perform the job duties of Sales Floor Associates.
• 9. Toattendworkontheregularlyscheduledshiftsasassignedbythemanagerforthe week.
• 10. Toensurethefloorcheckiscompleteddailyandtoensuremonthlysafetyself- inspections are conducted.
• 11. Toensureallnewhiresareproperlyoriented,usingtheappropriatemanual,within the first week of employment. To document that training occurred.
• 12. Toassistthestoremanagerincontrollingtheexpensetorevenueratiomonthlyand annually.
• 13. Toassistintrainingandmentoringof Sales Floor Associatesandcourt-appointed community service workers, as assigned by the Store Manager or Sales Floor Manager.
• 14. Toassistinsupervising,discipliningandrecommendingdischargeofsalesassociates to the Store Manager or Sales Floor Manager.
• 15. Tomonitorandassist inthereceiving,pricingand displayingofstore merchandise.
• 16. Torecordandbalancecashregisterreceipts,makebankdepositsandrecordstore transactions.
• 17. Toassistin thepreparationofpersonneland payrollrecordsin atimely manner.
• 18. Tocompleteaccuratelyotherpaperworkrequiredintheday-to-dayoperationofthe store.
• 19. Anyotherjob-relateddutiesasrequestedby management.

Skills and Abilities:

• 1. ToassisttheStoreManagerorProductionManagerinachieving/exceedingproduction goals both monthly and annually and to assist in implementing a contingency plan if goals are not being met.
• 2. Mustbeabletointeractprofessionallyandproductivelywithadiverse arrayof people.
• 3. MustbeabletomarketGoodwillandexplainthemissiontothegeneral public.
• 4. Mustestablishandmaintaineffectiveworkingrelationshipswith,andamong,store and production personnel while motivating them to their best performance.
• 5. Mustbeabletoworkaflexiblescheduleonshortnotice,includingnightsand weekends, and occasionally, long hours.
• 6. Mustbeabletouserepetitivehandmovementwhenbuttoning,sorting,hangingand zipping garments.
• 7. Mustbeabletoengageinprolongedstanding,walkingandinfrequentbending, stooping, and stretching.
• 8. Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsof high volume.

Requirements:

• 1. HighSchooldiplomaorGEDand6monthssupervisoryexperienceoraminimumof 90 days in the service industry.
• 2. Mustbeabletoread,writeandcommunicateclearlyin English.
• 3. Priorworkexperience intheserviceindustry preferred.
• 4. MustsuccessfullycompleteRetail training.

Working Conditions:

Frequentphysicalexertion,frequentmovement,conditionedindoortemperatureswithoccasional exposure to outdoor temperatures and weather conditions. Alternate work schedule may include working at an attended donation center with no prior notice.