Sales Floor Lead — Elevate Service (Employee Discount)

JCPenney; Trenton (NJ); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Associate discount

Benefits package

Job summary

JCPenney in the United States seeks a Sales Floor Assistant to drive customer service, lead associates, and ensure merchandise standards and execution. You will participate in restocking, inventory, and visual presentation tasks, supporting omnichannel activities as needed.

The role emphasizes training and developing associates, meeting performance standards, and contributing to store profitability through strong service and execution.

Qualifications

• Customer service and sales focus to drive profitable growth.
• Ability to plan merchandise placement and restock effectively.
• Experience supporting visual merchandising and store presentation.

Responsibilities

• Deliver outstanding customer service and resolve issues.
• Lead and engage associates to meet sales targets.
• Assist with inventory, restock, RFID and data entry processes.
• Support SET/visual standards and floor moves per guidance.
• Assist omnichannel processes including Buy Online Pick Up In Store.

Skills

Customer service

Merchandising

Team leadership

Training & development

Inventory management

Job description

JCPenney in the United States seeks a Sales Floor Assistant to drive customer service, lead associates, and ensure merchandise standards and execution. You will participate in restocking, inventory, and visual presentation tasks, supporting omnichannel activities as needed.

The role emphasizes training and developing associates, meeting performance standards, and contributing to store profitability through strong service and execution.