Sales Floor Lead: Customer Experience Champion

Goodwill South Florida; Florida; Hybrid; USD 44,083,000 - 55,104,000; Full time

Job summary

Goodwill South Florida is seeking a Sales Floor Lead for the Lauderhill store. You will work with the Supervisor and Assistant Store Manager to oversee the sales floor, maximize sales, and maintain visual presentation standards.

Responsibilities include leading front-end operations, ensuring customer service quality, and maintaining a clean, safe shopping environment. Prior supervisory experience and bilingual English/Spanish skills are preferred.

Qualifications

• High School Diploma or GED preferred.
• Good math skills essential.
• Minimum 2 years retail experience and 1 year in a supervisory role.
• Bilingual English/Spanish preferred, Spanish beneficial.

Responsibilities

• Oversee all sales floor areas and ensure visual standards.
• Support store goals with effective merchandise rotation and floor presentation.
• Manage cashier and front-end operations to ensure smooth customer flow.

Skills

High attention to math

Retail experience

Supervisory experience

Bilingual English/Spanish

Education

High School Diploma

Tools

Microsoft Word

Excel

Job description

Goodwill South Florida is seeking a Sales Floor Lead for the Lauderhill store. You will work with the Supervisor and Assistant Store Manager to oversee the sales floor, maximize sales, and maintain visual presentation standards.

Responsibilities include leading front-end operations, ensuring customer service quality, and maintaining a clean, safe shopping environment. Prior supervisory experience and bilingual English/Spanish skills are preferred.