Sales Floor Lead-Baltimore

Culta LLC; Baltimore (MD); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid time off

Health insurance

HSA

Disability insurance

401(k) with company match

Employee referral program

Product discounts

Career growth training

Job summary

CULTA in Baltimore, MD is seeking a Dispensary Sales Lead to support daily store operations, guide the sales team, and ensure compliance with Maryland cannabis regulations.

You will train staff, deliver excellent customer service, manage inventory and cash handling, and communicate with leadership to uphold CULTA's standards.

Qualifications

• Strong communication, organization, and problem‑solving skills.
• Ability to lead a team, manage competing priorities, and adapt to changing needs.
• Attention to detail and a commitment to compliance.
• Familiarity with Microsoft 365 and the ability to learn new systems.
• Proficiency in METRC.

Responsibilities

• Lead, train, and support dispensary staff during daily operations.
• Set the example for excellent customer service and help resolve customer concerns.
• Coach team members on CULTA's products, consumption methods, and service standards.
• Help conduct performance reviews and address performance concerns.
• Support the implementation and consistent use of store policies and standard operating procedures.
• Stay current on Maryland cannabis regulations and help the team follow all applicable requirements.
• Maintain product knowledge, including products and strains available in Maryland.
• Oversee inventory procedures, including opening and closing counts and audits as needed.
• Support accurate cash handling and daily reconciliation.
• Communicate effectively with store leadership and other CULTA teams.

Skills

Communication

Team leadership

Problem solving

Attention to detail

Compliance

Microsoft 365

METRC

Education

High school diploma or equivalent

Tools

METRC

Microsoft 365

Job description

Here's a revised version with clearer responsibilities, consistent formatting, and a more direct tone:

Dispensary Sales Lead - Baltimore, MD

At CULTA, we're passionate about the quality of the cannabis we grow and the experience we provide to our customers. We cultivate our products at our Cambridge, Maryland campus and serve customers at our dispensaries in Baltimore, Columbia, and Urbana. Our award-winning products are also available at dispensaries throughout Maryland.

We're looking for a Dispensary Sales Lead to join our Baltimore team. In this role, you'll support daily store operations, guide and develop the sales team, deliver excellent customer service, and help ensure the dispensary operates in compliance with Maryland cannabis regulations and CULTA's procedures.

What you'll do

• Lead, train, and support dispensary staff during daily operations.
• Set the example for excellent customer service and help resolve customer concerns.
• Coach team members on CULTA's products, consumption methods, and service standards.
• Help conduct performance reviews and address performance concerns.
• Support the implementation and consistent use of store policies and standard operating procedures.
• Stay current on Maryland cannabis regulations and help the team follow all applicable requirements.
• Maintain product knowledge, including products and strains available in Maryland.
• Oversee inventory procedures, including opening and closing counts and audits as needed.
• Support accurate cash handling and daily reconciliation.
• Communicate effectively with store leadership and other CULTA teams.

What you'll bring

• High school diploma or equivalent.
• Strong communication, organization, and problem-solving skills.
• Ability to lead a team, manage competing priorities, and adapt to changing needs.
• Attention to detail and a commitment to compliance.
• Familiarity with Microsoft 365 and the ability to learn new systems.
• Proficiency in METRC.
• Ability to work onsite in Baltimore.
• Ability to stand, sit, or walk for extended periods and lift up to 20 pounds.
• Must be at least 21 years old and able to meet applicable background check and screening requirements.

Benefits

• Generous paid time off and six paid holidays per year
• Medical, dental, and vision insurance for full-time employees
• Health Savings Account (HSA) for eligible full-time employees
• Company-paid short-term disability for full-time employees
• 401(k) with company match
• Employee Assistance Program
• Employee referral program
• Product discounts for qualifying employees
• Training and opportunities for career growth

CULTA is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other status protected by applicable law. We're committed to building a team with a variety of backgrounds, perspectives, and experiences.