Sales Executive - Niagara Falls, NY

Buckman International; City of Niagara Falls (NY); On-site; USD 65,000 - 100,000; Full time

Job summary

Buckman International in the United States seeks a Sales Executive to manage an assigned territory, build strong customer relationships, and drive revenue growth. You will develop sales strategies, prepare forecasts, and provide timely performance reports while delivering exceptional service and resolving issues promptly.

Responsibilities include conducting business reviews, delivering savings projects, exploring new applications to expand growth, and maintaining proactive communication to

Qualifications

• Bachelor's degree required.
• 4-6 years job related experience.
• Strong data analytics and communication skills.
• Ability to drive engagement and accountability.
• Collaborative partner with cross-functional teams.

Responsibilities

• Manage the relationship with the customer and ensure satisfaction.
• Develop and implement sales strategies to increase revenue.
• Prepare regular sales reports and forecasts to track performance.
• Inform strategic decisions and provide exceptional customer service by promptly responding to inquiries and resolving concerns.
• Conduct business reviews and service reports; provide savings projects; respond to service calls; data mining for issues as requested.
• Bring savings projects to customers to improve their processes and achieve >10% yearly sales improvement.
• Propose chemical and digital solutions to reduce customer costs; identify process changes and assist implementation.
• Aim to reach annual sales targets by increasing volumes or securing new applications.
• Write service reports; test applications; perform troubleshooting; maintain equipment.

Skills

Talent Development

Metrics/data analytics

Communication training

Drives Engagement

Ensures Accountability

Collaborates

Communicates Effectively

Develops Talent

Education

Bachelor's Degree

Job description

Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.

Position Summary

The Sales Executive position is responsible for managing assigned territory. Key responsibilities include overseeing and maintaining the relationship with the account to ensure customer satisfaction and address any issues that arise. The role involves developing and implementing sales strategies to increase revenue, preparing regular sales reports and forecasts to track performance, and informing strategic decisions. Providing exceptional customer service by responding promptly to inquiries and resolving any concerns is also a crucial part of the job.

Key Outcomes/Responsibilities

Customer Satisfaction:

Managing the relationship with the customer in a manner that makes Buckman attractive and prevents attrition.

Actions:

Business reviews, service reports (customer requested subjects and frequency), customer entertainment (lunch, dinner, teams building exercises), providing savings projects, responding to service calls as needed, data mining for issues as requested

Continuous improvement:

Associate Sales Executives should bringing savings projects to the customer to help improve their process (>10% of sales each year).

Actions:

proposing chemical and/or digital solutions to lower customers costs, identifying process changes and assisting customer with implementation, optimizing applications or process variables/controls

Account Growth:

Associate Sales Executive should reach annual sales targets by increasing volumes or obtaining new applications

Actions:

commercialing new applications, increasing volumes of existing applications to improve customer performance, working with sales manager to identify target applications

Reporting/Service:

Servicing the account in a manner that keeps the customer happy.

Actions:

writing service reports, application testing and monitoring, business review with customer, process and application troubleshooting, responding to service calls, maintaining equipment

Basic Qualifications

• Education: Bachelor's Degree
• Job Related Experience: 4-6 years
• Talent Development
• Metrics/data analytics
• Communication training
• Drives Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Ensures Accountability - Holding self and others accountable to meet commitments
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Develops Talent - Developing people to meet both their career goals and the organization's goals

We appreciate the interest of recruitment partners, but we are not engaging external agencies for this role.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.