Associate Sales Executive

Buckman; Maine; On-site; USD 55,000 - 75,000; Full time

Job summary

Buckman in the United States is seeking an Associate Sales Executive to support the SAPPI-Somerset, ME account. The role involves collecting samples, testing data, and developing sales strategies to grow revenue, with regular reporting and forecasting to guide decisions.

You will manage the customer relationship, deliver service reports, and propose process improvements and savings projects. A Bachelor's degree and strong communication, collaboration, and data analysis skills are required to

Qualifications

• Education: Bachelor's Degree.
• Job-related experience: 1 year or less.
• Experience in metrics or data analytics.
• Strong communication skills and training.
• Ability to drive engagement and accountability.
• Collaborates effectively with cross-functional teams.

Responsibilities

• Manage the customer relationship to prevent attrition and drive value.
• Conduct business reviews and provide service reports on requested subjects.
• Support savings projects and data analysis to improve performance.
• Respond to service calls and maintain equipment as needed.
• Prepare regular sales reports and forecasts to track performance.
• Identify target applications and work with the sales team to grow accounts.

Skills

Data analytics

Customer communication

Engagement driving

Account management

Collaboration

Accountability

Education

Bachelor's Degree

Job description

Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.

Position Summary

This Associate Sales Executive position is responsible for being the secondary rep at SAPPI-Somerset, ME. We currently have business revenue of approximately $3.4M/yr at this account with growth potential. This is a developmental role involving collecting and performing sample testing, data management, and data analysis. Training will also include developing and implementing sales strategies to increase revenue, preparing regular sales reports and forecasts to track performance, and informing strategic decisions. Providing exceptional customer service by responding promptly to inquiries and resolving any concerns is also a crucial part of the job. Accurate and timely reporting to the customer regarding program performance is also essential.

Key Outcomes/Responsibilities

Customer Satisfaction

Managing the relationship with the customer in a manner that makes Buckman attractive and prevents attrition.

• Business reviews
• Service reports (customer requested subjects and frequency)
• Customer entertainment (lunch, dinner, teams building exercises)
• Providing savings projects
• Responding to service calls as needed
• Data mining for issues as requested

Continuous improvement

Associate Sales Executives should bring savings projects to the customer to help improve their process (>10% of sales each year).

• Proposing chemical and/or digital solutions to lower customers costs
• Identifying process changes and assisting customers with implementation
• Optimizing applications or process variables/controls

Account Growth

Associate Sales Executive should reach annual sales targets by increasing volumes or obtaining new applications

• Commercialing new applications
• Increasing volumes of existing applications to improve customer performance
• Working with sales manager to identify target applications

Reporting/Service

Servicing the account in a manner that keeps the customer happy.

• Writing service reports
• Application testing and monitoring
• Business review with customers
• Process and application troubleshootingResponding to service calls
• Maintaining equipment

Basic Qualifications

• Education: Bachelor's Degree
• Job Related Experience: 1 year or less
• Metrics/data analytics
• Communication training
• Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Ensures Accountability - Holding self and others accountable to meet commitments
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Develops Talent - Developing people to meet both their career goals and the organization's goals

We appreciate the interest of recruitment partners, but we are not engaging external agencies for this role.