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Buckman is seeking a Sales Executive to manage an assigned US territory, focusing on customer satisfaction and revenue growth. You will develop and implement sales strategies, build strong relationships, and deliver regular forecasts to inform leadership decisions.
In this role you will address inquiries, resolve issues promptly, and explore savings projects and digital solutions to reduce costs for customers while expanding applications across accounts.
Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.
Position Summary
Key Outcomes/Responsibilities
Customer Satisfaction: Managing the relationship with the customer in a manner that makes Buckman attractive and prevents attrition.
Actions: Business reviews, service reports (customer requested subjects and frequency), customer entertainment (lunch, dinner, teams building exercises), providing savings projects, responding to service calls as needed, data mining for issues as requested
Continuous improvement: Associate Sales Executives should bringing savings projects to the customer to help improve their process (>10% of sales each year).
Actions: proposing chemical and/or digital solutions to lower customers costs, identifying process changes and assisting customer with implementation, optimizing applications or process variables/controls
Account Growth: Associate Sales Executive should reach annual sales targets by increasing volumes or obtaining new applications
Actions: commercialing new applications, increasing volumes of existing applications to improve customer performance, working with sales manager to identify target applications
Reporting/Service: Servicing the account in a manner that keep the customer happy.
Actions: writing service reports, application testing and monitoring, business review with customer, process and application troubleshooting, responding to service calls, maintaining equipment
Basic Qualifications
We appreciate the interest of recruitment partners, but we are not engaging external agencies for this role.