Sales Executive

Harry Winston; Beverly Hills (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

Harry Winston Beverly Hills is seeking a high‑end Sales Executive to drive revenue through luxury jewelry and watches while delivering the utmost client service. The role emphasizes building lasting client relationships, growing an exclusive client base, and leveraging walk‑in traffic to exceed targets.

You will maintain detailed client profiles, tailor product recommendations, and collaborate with the team to manage the full sales cycle from first contact to after‑sales care.

Qualifications

• Strong luxury retail jewelry and timepiece experience.
• Excellent client service and relationship management skills.
• Ability to work as part of a high‑end sales team and hit targets.
• Flexibility with retail hours and a willingness to entertain clients.
• Proficiency with basic computer tasks and client data entry.

Responsibilities

• Provide the Harry Winston experience to all clients.
• Meet and exceed sales targets.
• Develop potential clients through walk-in traffic.
• Maintain and grow existing clients; keep records of milestones and client tastes and goals for future purchases.
• Target new/specific jewelry/watch products to existing clientele.
• Assist team in the sales process where needed.
• Regularly utilize all forms of communication to generate sales.
• Develop client base and reach new prospects.
• Provide superior after-sale service to all Harry Winston clients.
• Engage in personalized contact for product maintenance and client care.
• Keep management informed of potential product and client issues.

Skills

Luxury jewelry & watches sales

Client relationship building

Interpersonal skills

Team player

Basic computer literacy

Flexible retail hours

Mandarin

Cantonese

Japanese

GEM database

Tools

GEM database

Job description

The key objective of this position is to reach and surpass the sales targets. The Sales Executive generates revenue for the company via the sales of Fine Jewelry and Watches while providing outstanding customer service to reflect our image as the most prestigious Rare Jewelry House in the World. Sales Executives are to build strong relationships with clients as well as creating networks with which to meet legitimate client leads.

Key Duties, Responsibilities and Accountabilities

• Provide the Harry Winston experience to all clients
• Meet and exceed sales targets
• Develop potential clients through walk-in traffic
• Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases
• Target new/specific jewelry/watch product to existing clientele
• Assist team in sales process where needed
• Regularly utilize all forms of communication to generate sales

Development of Client Base

• Continually update client base through all available resources
• Client entertainment: Seek out new methods of client development through social contacts and PR related events
• Enter and maintain accurate information for client base data entry in GEM
• Develop existing client base and reach new prospects
• Provide superior after-sale service to all Harry Winston clients
• Provide the highest level of client service through personalized contact in product maintenance
• Use all available resources to problem solving
• Keep management informed of potential product as well as client issues
• Follow up

Job Qualifications

• Provide the highest level of client service through personalized contact in product maintenance
• Use all available resources to problem solving
• Keep management informed of potential product as well as client issues
• Strong luxury retail jewelry and timepiece experience
• Strong organizational and interpersonal skills
• Ability to work as a team player
• Basic computer literacy
• Flexible to retail working hours
• Foreign languages a plus (Mandarin, Cantonese, Japanese preferred)