Sales Engineer - North America

Gitpod; Palm Coast (FL); Remote; USD 90,000 - 130,000; Full time

Job summary

Gitpod is seeking a Sales Engineer for North America to drive technical sales cycles and support enterprise clients. This role requires strong technical expertise, problem-solving skills, and the ability to build lasting customer relationships in a fast-paced SaaS environment. Join us to empower companies in a software-first world.

Benefits

Remote-first, flexible work day

Flexible paid time off

Parental leave for all parents

Employee-friendly equity terms

Health insurance

Retirement benefits

Wellness allowance

Premium work-from-home equipment

Regular company off-sites

Qualifications

• Experience in high-growth SaaS environments.
• Familiarity with cloud infrastructure and tooling.
• Ability to provide customized solutions.

Responsibilities

• Drive technical sales cycles end-to-end.
• Provide technical expertise to customers.
• Build long-term relationships with clients.

Skills

Technical expertise

Problem-solving

Customer relationship management

Communication

Adaptability

Education

Bachelor's degree in a relevant field

Tools

Salesforce

Gong

Apollo

Sales Navigator

Job description

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We're hiring a Sales Engineer at Gitpod.

Reporting to our VP of Revenue, you'll drive our technical sales cycles end-to-end with support from our Business Development Reps and Account Executives. This role will be at the forefront of our partnerships, representing Gitpod as we secure new enterprise clients.

Who we are

Five years ago, we set out to create a world where every software engineer is instantly ready-to-code. With over 1.5 million users, we are now the leading platform for standardized and automated development environments. In 2024, we quadrupled enterprise revenue, signed several seven-figure contracts with F500 companies, launched our AI-first product architecture and, most importantly, discovered our authentic rhythm. In 2025, we amp up our ambition.

We're a talent-dense group of people who transform how software is created, working to empower every company, every team, and every individual to succeed in a software-first world.

We care deeply, and for many of us, building Gitpod is our life's work.

This is the best time to join the company. We've found product-market-fit and are scaling with high intensity towards repeatable go-to-market fit. Our operating principles are an honest representation of how we build relationships and make decisions. We choose colleagues carefully based on merit and their authentic alignment with those principles. If this excites you, we would love for you to apply.

Role responsibilities

Everyone that joins Gitpod is responsible for enhancing our culture. We hold our operating principles as the standard that we drive towards. Joining Gitpod means you have ownership around forming our culture by living out these principles.

• Provide technical expertise to customers by explaining how Gitpod works in detail and answering technical questions
• Help identify and solve problems that customers may face in the implementation of Gitpod
• Provide customized solutions that meet the specific needs of each customer
• Build relationships with customers by providing personalized attention and support throughout the sales process
• Establish trust and rapport with customers, which can lead to long-term customer relationships
• Demonstrate the unique features and benefits of Gitpod to provide a competitive advantage
  
  

At the end of your first 30 days, you will have:

• Deep-dived into Gitpod’s enterprise offering and ICP
• Partnered with AEs and PDE to establish working agreements to ensure success for everyone
• Demonstrated an advanced understanding of our product, architecture, ICP, competitors, market and studied Gong calls
• Independently run customer demos
• Developed a 60-90 days strategy that outlines your approach to attacking your territory in collaboration with AEs
  
  

About You

• You work in alignment with our operating principles. Our operating principles unite everybody at Gitpod to make grounded, high-quality decisions in uncharted territory. We hold them high, evolve them as we evolve, and integrate them into everything we do. We expect everyone at Gitpod to actively use the principles as the playbook for how they make decisions and build relationships.
• You’re an activator. You embody true empowerment, proactivity, persuasiveness, agency and bias for action, decisiveness, curiosity, adaptability, and resilience. You are exceptional at getting stuff done in an way that enables everyone to win.
• You’re highly technical. Deep-diving, analyzing, synthesizing, critical thinking, making connections, being creative, building something out of nothing, zooming in and out of details, adapting to your environment - this is how you operate. You have the ability to deeply understand Gitpod from a technical perspective and can find solutions for our future customers.
• You’d win gold in the SE olympics. Plain and simple: you like to win and are energized by the process that gets you to the finish line.
  
  

Additionally, we're looking for someone with most of the following experience:

• High-growth, early stage experience with significant contribution in going from 0 to 1
• Highly technical SaaS product experience
• Experience with developers and devops personas
• Significant knowledge of cloud infrastructure and tooling
• At least 3 senior-level+ references that can speak to your strong performance
  
  

We use these tools and expect you to have familiarity with most of them:

• Salesforce
• Gong
• Apollo
• Sales Navigator
• Accord
  
  

Benefits

• Remote-first, flexible work day
• Flexible paid time off including holidays that are most meaningful to you
• Parental leave for all parents
• Employee-friendly equity terms (extended exercise)
• Health insurance (country-specific)
• Retirement (country-specific)
• Wellness allowance
• Premium work-from-home equipment
• Regular company off-sites
  
  

Interview process

We are remote-first and so is our hiring process. Contingent on schedules, we aim to complete the entire process in about 2 weeks. We are conscious of your time and are committed to being as efficient as possible.

• We'll kick the process off with an intro call to see if there is mutual interest in moving forward.
• Next, you'll complete a series of interviews designed to thoroughly evaluate our mutual compatibility.
• Hiring manager
• Head of people
• Peer chat
• Project and panel presentation
• CEO
• References and background check - Before moving to an offer, we’ll set up video calls with 3 direct managers and/or senior leaders that can speak to your performance. Additionally, we will run a full background check (location dependent)
  

Gitpod provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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