Sales Engineer, Central PA

DQE Communications; Harrisburg (Dauphin County); On-site; USD 90,000 - 130,000; Full time

Job summary

DQE Communications in Central Pennsylvania is seeking a Sales Engineer to specialize in the technical aspects of our fiber and data network solutions for enterprise customers. You will explain product features during live demonstrations and provide guidance for project and system design recommendations for our Central Pennsylvania expansion market.

The role requires local residency, a strong telecommunications background, and the ability to collaborate with the sales team and engineers to meet

Qualifications

• Bachelor’s degree in Engineering, Telecommunications, Information Technology, or a related field.
• 5–7 years of experience in a sales engineering, network engineering, or technical support role; telecom experience preferred.

Responsibilities

• Prepare and give technical presentations to explain to customers how the products and services work.
• Work with the customers and Engineers to ensure the equipment meets the system requirements.
• Communicate with the sales team to understand consumer demands and offer sales support where necessary.
• Secure orders, guarantee product standards and assure product delivery.
• Establish customer rapport and acceptance.
• Plan for modifications to products to meet consumer demands.
• Help clients to solve problems with product usage.
• Recommend new and improved products to the customers and explain how the equipment will be more costeffective.
• Performs other related duties as assigned.

Skills

Telecommunications

Product portfolio knowledge

Marketing

Business sense

Teamwork

Client relationships

Analytical skills

Problem solving

Presentation skills

Sales persuasion

MS Office

Education

Engineering

Telecommunications

Information Technology

Equivalent technical experience

Job description

Job Title: Sales Engineer – Central Pennsylvania

At DQE, our culture is built around three core values: Service, Trust, and Urgency. We take pride in providing reliable service to our customers, earning trust through integrity and accountability, and acting with urgency to deliver results that make an impact. When you work with DQE, you get more than a provider, you get a team that cares about your business and works hard to find the best solution for you.

With headquarters in Pittsburgh, Pennsylvania, DQE Communications delivers fast, reliable fiber-optic Internet and data network services to businesses and carriers across Pennsylvania, West Virginia, and Maryland. Since our start in 1997 as a small dark fiber provider in the Pittsburgh area, we’ve grown into one of the region’s leading network service providers. Our fiber footprint and product offerings continue to expand, but our focus remains the same, providing secure, dependable connectivity and building lasting relationships with our customers.

Job Summary

The Sales Engineer specializes in understanding all the technical aspects of the DQE product portfolio and explaining them to potential enterprise consumers. The Sales Engineer consults on product development, explaining product features to customers during live demonstrations. This role’s activities provide a direct source for our enterprise customer base and outside sales force to refer to for technical expertise and guidance for project & system design recommendations. This role will support DQE’s growth in its Central Pennsylvania expansion market. The candidate must be local to the Central Pennsylvania area.

Job Responsibilities

• Prepare and give technical presentations to explain to customers how the products and services work.
• Work with the customers and Engineers to ensure the equipment meets the system requirements.
• Communicate with the sales team to understand consumer demands and offer sales support where necessary.
• Secure orders, guarantee product standards and assure product delivery.
• Establish customer rapport and acceptance.
• Plan for modifications to products to meet consumer demands.
• Help clients to solve problems with product usage.
• Recommend new and improved products to the customers and explain how the equipment will be more costeffective.
• Performs other related duties as assigned.

Required Skills/Abilities

• Reliable technical background in Telecommunications.
• Excellent understanding of our product portfolio, including but not limited to, Internet Services, SDWAN, Voice & Unified Communications, SASE and Cybersecurity.
• Good marketing skills and business sense.
• Ability to work with others as a team.
• Ability to build client relationships easily.
• Analytical ability and great problemsolving skills.
• Presentation skills and ability to convey product value.
• Selfconfidence to support persuasion and sales efforts.
• Proficient in Microsoft Office Suite or related software as required to prepare reports and logs.

Education and Experience

• Bachelor’s degree in Engineering, Telecommunications, Information Technology, or a related field; or equivalent technical experience.
• 5 7 years of experience in a sales engineering, network engineering, or technical support role, telecom experience preferred.