Sales Engineer

Xoriant; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a Sales Engineer with extensive experience in cybersecurity solutions. This remote position requires a strong technical background and excellent interpersonal skills. The successful candidate will work closely with clients and internal teams to ensure customer satisfaction and success. Responsibilities include managing customer accounts, identifying use cases, and providing technical support. The role offers a base salary plus bonus, with a contract duration of 12+ months.

Qualifications

• Minimum 6 years’ experience in relevant fields.
• Proven work experience as a Sales Engineer for at least 6 years.

Responsibilities

• Identify use cases and document them.
• Manage assigned users from a pool of 2500 customers.
• Perform first-level support and triage of technical issues.

Skills

Networking and Network Security

Identity Management

Data Leakage Prevention

Presentation Skills

Creativity

Interpersonal Skills

Time Management

Multitasking

Prioritization

Education

Bachelor’s degree

Job description

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Job Title: Sales Engineer

Location: REMOTE

Duration: 12+ Months

This position offers a base salary plus bonus, which will be processed separately. Base pay is weekly.

Duties/Position Overview:

• Identify use cases and document them.
• Manage assigned users from a pool of 2500 customers based on region.

Qualifications:

• Minimum 6 years’ experience in one or more of the following areas:
• Networking and Network Security (Firewall, Proxy, etc.)
• Identity Management
• Data Leakage Prevention

Solid technical background with understanding and/or hands-on experience in software development and web technologies.

Excellent presentation and creativity skills.

Proven work experience as a Sales Engineer for at least 6 years.

Track record of selling complex cybersecurity enterprise solutions.

Owns relationships with clients, ensuring satisfaction and helping clients achieve their goals.

Builds customer success stories and case studies per defined methodology.

Collaborates closely with Product and R&D teams to meet customer requirements.

Success-driven and capable of explaining complex concepts simply.

Performs first-level support and triage of technical issues, creating detailed tickets.

Fluent in updating reports, Salesforce, and data-driven decision-making.

Strong interpersonal skills; people-oriented.

Willing to travel extensively.

Excellent time management, multitasking, and prioritization skills.

Bachelor’s degree or equivalent, preferably with a numeracy focus.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Contract
• Industry: IT Services and IT Consulting