Sales Engineer

Entrata; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Entrata, a fast-growing software leader, seeks a Sales Engineer to support its sales process for property management solutions. The role requires excellent communication skills, analytical thinking, and proficiency in the multi-family housing market, contributing to driving customer satisfaction and fostering strong relationships. Join a diverse and innovative team dedicated to transforming the industry while enjoying a flexible culture and comprehensive benefits.

Benefits

Flexible and transparent culture

Comprehensive medical, dental, and vision coverage

Access to 401(k) or similar retirement plans with employer matching

Wellness initiatives promoting physical and mental well-being

Family-centric leave policies for new parents

Opportunities for volunteerism and charity events

Discounts on services or local business partnerships

Bi-annual swag drops for employees

Qualifications

• Experience in the multi-family housing industry.
• Proven software sales and technology knowledge.
• Ability to communicate professionally in written responses.

Responsibilities

• Assist Regional Vice Presidents in closing business.
• Conduct client discovery calls and research customer needs.
• Represent the product at field events such as conferences.

Skills

Communication

Critical thinking

Teamwork

Analytical skills

Adaptability

Education

Bachelor’s Degree in Computer Science or Information Systems

Job description

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.

Sales Engineers are the primary technical resource for the sales team. Sales Engineers are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate for our products.

The Sales Engineer must be able to articulate technology and product positioning to both business and technical users, identify all technical issues of assigned accounts to ensure complete customer satisfaction through all stages of the sales process and establish and maintain strong relationships throughout the sales cycle.

Responsibilities will include:

• Responsible for learning products and services in the core offering with value propositions
• Assist Regional Vice Presidents in the small to mid-sized markets to close business
• Assist the Regional Vice President with client discovery calls
• Research customer needs and strategize with the assigned Regional Vice President before delivering a solutions presentation
• Utilize discovery to create a solutions-based presentation for each client via online meeting platforms
• Establish customer rapport and acceptance
• Assist the Regional Vice President with post-presentation follow-up items and coordinating with product teams when needed
• Represent the product to customers and at field events such as conferences, seminars, etc.
• Respond to functional and technical elements of RFIs/RFPs
• Convey customer requirements to Product Management teams

Minimum Qualifications

• Experience in and familiarity with the Multi-family housing industry
• An inquisitive and innovative nature, excellent critical and analytical thinking, integrity, willingness to step into new initiatives, strong communication and facilitation skills, team-focused mentality, along with a commitment to continuously learning and improving
• Proven confidence and strong ability to be a self-starter
• Self-motivated with a proven track record in software sales and knowledge of technology
• Ability to communicate professionally in written responses to emails, RFPs, and when submitting reports
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
• Able to eliminate sales obstacles through creative and adaptive approaches

Preferred Qualifications

• Accounting background/expertise strongly preferred
• Bachelor’s Degree in Computer Science or Information Systems is strongly preferred

$70,100 - $110,000 a year In addition to base salary, this role is eligible for commission.
This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
Level: P2

#LI-Remote

Benefits:

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.

Family-centric leave policies supporting new parents during significant life events.

Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Nevada, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, Illinois, and Tennessee for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law

But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?