Sales Engineer

RingCentral; Town of Texas (WI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Employee stock purchase plan

Paid time off

Family‑forming benefits

Employee assistance program

Job summary

RingCentral is seeking a Global Service Provider Sales Engineer to partner with AT&T Business segments, direct sellers, and channel partners to drive technical sales of Office@Hand in the U.S. Western States. This role requires deep technical knowledge and strong cross-functional collaboration.

You will lead demonstrations, co‑sell opportunities, and PoCs, while aligning with product and sales teams to shape roadmaps and ensure customer success. Travel up to 50% is expected.

Qualifications

• 7+ years as a Technical Sales Engineer in a SaaS environment or equivalent.
• 7+ years in Solution Sales Engineering selling to Service Providers.
• Ability to lead accounts and mentor engineers.
• Ability to coordinate across multiple functional groups.
• Willingness to travel up to 50% regularly.

Responsibilities

• Align with AT&T and Channel Partners to understand opportunities and support requirements.
• Provide in-region onsite support for AT&T and customers.
• Serve as SME for RingCentral and AT&T Office@Hand solutions.
• Communicate value proposition to AT&T and RingCentral teams and customers.
• Collaborate with sales teams to develop Sales Plans and Target Account Plans.
• Demonstrate Office@Hand to sales teams and customers.

Skills

Technical leadership

Sales engineering

Team leadership

Cross-functional coordination

Presentation skills

Travel willingness

Education

Bachelor's degree

Job description

Position Overview

The RingCentral Global Service Provider Sales Engineer is a technical pre‑sales specialist responsible for partnering with AT&T Business segments, direct sellers, and channel partners to drive technical sales of AT&T Office@Hand in the U.S. Western States.

Responsibilities

Primary responsibilities include partner enablement and training, conducting remote and onsite product demonstrations, co‑selling, prospect network readiness, and solution validation via Proof of Concepts (POC) for sales opportunities.

• Align with key AT&T and Channel Partners to better understand opportunities and support requirements
• Provide in‑region onsite support for AT&T and customers
• Meet with AT&T technical teams to serve as the subject‑matter expert (SME) for the solutions jointly created by RingCentral and AT&T
• Communicate AT&T Office@Hand and RingCentral value proposition to AT&T Sales and Technical Sales teams as well as targeted business customers
• Coordinate with RingCentral AT&T Office@Hand sales team, AT&T sales teams, AT&T Cloud Voice overlay team, and AT&T Sales Engineering teams to develop Sales Plans and Target Account Plans
• Demonstrate AT&T Office@Hand solution to AT&T Sales/Technical Sales teams and targeted business customers
• Partner with Product team stakeholders to develop and prioritize product roadmap
• Cultivate relationships with internal and external aligned partners and resources
• Evaluate new technical solutions to meet or exceed prospect and customer requirements
• Keep up to date on relevant competitive solutions, products and services
• Support and participate, with other Sales Engineers, in advanced technical presentations for customers and prospects both remotely and in‑person
• Develop and maintain expert understanding of all RingCentral applications and products
• Represent AT&T/RingCentral at conferences, industry, and sales events
• Actively participate as an SME for RingCentral products and technologies
• Provide direct support for the technical fulfillment of RFIs, RFQs and RFPs in the assigned territory
• Travel regularly throughout the assigned region and manage a flexible schedule

Qualifications

• 7+ years of experience serving as a Technical Sales Engineer in a SaaS (Software as a Service) environment, or equivalent
• 7+ years of experience working in Solution Sales Engineering capacity selling directly to Service Providers
• Proven ability to provide technical leadership to the account team and engineers
• Ability to teach other team members and manage a team of highly skilled Sales Engineers
• Ability to coordinate across multiple functional groups
• Ability to apply solutions, technology and products to a business opportunity
• Willingness to travel regularly throughout the assigned region and manage a flexible schedule (up to 50% travel)
• Excellent written, oral, and presentation communication skills
• Bachelor's degree or equivalent military and/or work experience
• Experience with AT&T and/or RingCentral is a strong plus

Desired Knowledge and Expertise

• Voice, Video, Mobile Communications
• VoIP, IMS, and data networking protocols
• Service Providers provisioning, billing, and integration processes
• Customer communications requirements and business drivers for enterprise business markets
• CCaaS knowledge
• Competitive knowledge of solution, technology and product offerings

Benefits

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSA) and commuter benefits
• 401(k) match and ESPP
• Paid time off and paid sick leave
• Paid parental and pregnancy leave and new parent gift boxes
• Family‑forming benefits (IVF, preservation, adoption, etc.)
• Emergency backup care (child/adult/pets)
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Free legal services that provide legal advice, document creation and estate planning
• Employee bonus referral program
• Student loan refinancing assistance
• Employee perks and discounts program

Equal Employment Opportunity

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during the application and interview process.