We are looking for a healthcare-fluent pre-sales Solutions Engineer who can independently own the technical win alongside our Account Executives
The Opportunity:
Join a fast-growing company in the Technology, Information and Internet industry using AI to improve patient access and engagement. As a Sales Engineer, you’ll help healthcare organizations translate business goals into scalable AI workflows integrated with their existing systems. This remote opportunity offers the chance to partner with customers and internal teams to support complex engagements and advance technology that helps make healthcare experiences more connected.
Responsibilities:
- Serve as a trusted technical advisor to prospects and customers across mid-market, enterprise, and health system engagements.
- Lead tailored product demonstrations and technical discovery, making complex concepts clear to technical and business stakeholders.
- Partner with Sales to advance strategic opportunities from qualification through technical close.
- Translate customer goals into scalable AI workflows and integration approaches for healthcare systems.
- Collaborate with Sales, Product, Marketing, and Engineering on customer needs and cross-functional initiatives.
- Develop reusable demos, reference architectures, and enablement materials to strengthen team effectiveness.
- Share customer feedback with Product and Engineering to inform platform improvements and feature priorities.
- Mentor fellow Solutions Engineers and support seamless customer deployment and adoption.
Must-Have Skills:
- At least 3 years of pre-sales experience, including leading complex, cross-functional customer engagements.
- 1–3 years of experience in healthcare or healthcare technology, such as healthcare operations, clinical care, or healthcare software.
- Strong sales acumen, executive presence, discovery skills, and objection-handling ability.
- Technical depth and the ability to explain complex solutions and build consensus across multidisciplinary teams.
- Experience managing, integrating, or implementing healthcare systems such as EHR, PMS, RCM, or patient engagement platforms, or enterprise systems such as ERP, CDP, or CRM.
- Ability to work in a fast-paced, high-growth environment with ownership, curiosity, and adaptability.
- Availability to overlap with Pacific Time hours as needed and travel up to 50% when required.
Nice-to-Have Skills:
- Experience with voice AI technology.
- Familiarity with healthcare data formats such as FHIR and HL7.
- Experience at a high-growth AI or healthcare technology startup.