Sales Engineer

Forma.ai; New York (NY); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare with benefits

Equity plan

Flexible working

Learning stipend

Job summary

Forma.ai is seeking a Sales Engineer to partner with Account Executives in growing a Fortune 500 client base. You will deeply understand the platform and prospect needs to craft solutions and deliver compelling demos.

You will collaborate across Sales, Product, Engineering, and Customer Operations, researching the compensation industry to stay ahead of automation trends and translate requirements into practical technical solutions.

Qualifications

• 2+ years in a technical or customer-facing role within a software/technology environment.
• Strong problem-solving and ability to break down complex business and technical problems.
• Strong customer orientation and comfort working directly with customers throughout a sales process.
• Strong technical foundation and demonstrated ability to learn new technologies quickly.
• Excellent written and verbal communication, able to present to technical and executive audiences.

Responsibilities

• Support Account Executives with demos and research on sales compensation trends for enterprise prospects.
• Conduct detailed technical discovery with prospects to uncover challenges Forma.ai can uniquely solve.
• Demonstrate Forma.ai following best-in-class demo approach.
• Customize the Forma.ai demo environment to match the prospect’s business and challenges.
• Architect the demo rules to showcase the platform's capabilities for Day 1 and Day 2
• Collaborate with Sales, Product, Engineering, and Customer Operations across the deal lifecycle.

Skills

Technical background

Solutions oriented

Customer facing

Problem solving

Sales support

Cross-functional collaboration

Job description

• The Sales team is the first point of contact between our customers and our platform. This team truly understands the importance of having a human approach when connecting with corporate leaders
• The Sales team works to fully qualify and understand the needs and unique compensation plans of our enterprise prospects. From there, they provide stakeholders and key decision makers with unparalleled knowledge of Forma.ai’s platform so that they can see how our platform adds value to their organization
• The Sales Engineer will support Account Executives in growing our client base with a focus on Fortune 500 customers. They will use their in-depth understanding of our platform and prospect needs to develop the appropriate solution footprint and benefit assessment
• The role will require you to collaborate with a wide range of cross-functional teams to gain a holistic understanding of Forma.ai’s technical capabilities and successfully connect the dots to craft solutions that match the needs of our diverse customer base
• In addition to supporting Account Executives with demos, Sales Engineers research the sales compensation industry to stay ahead of the curve on how automation is transforming sales compensation and improving sales performance
• Clearly articulate Forma.ai’s unique engagement model, from implementation
• Through to customer operations, and how that all translates to interacting with
• The platform in managing incentive compensation in a differentiated way
• Conduct detailed technical discovery with prospects to uncover challenges
• That Forma.ai can uniquely solve
• Effectively demo the Forma.ai following our best-in-class demo approach
• Customize the Forma.ai demo environment to the nuances of the prospect’s
• Business and challenges (plans, roles, reporting requirements, workflows, etc.)
• Architect the rules within the demo environment to showcase the technical
• Capabilities of the platform and the unique architecture that allows customers to
• Handle plan complexity and change on both Day 1 and Day 2

Benefits

• Unlimited + Min. Vacation: All Formadillos (cute, right?) are required to take a minimum of three weeks vacation. If you need more, just ask!
• Meaningful Compensation: In addition to being paid above the industry average, you’ll join in Forma.ai’s success with our employee equity plan.
• Healthcare with Benefits: Enjoy a healthcare benefits package that includes extended medical, dental, vision, life insurance, and paid parental leave.
• Learning & Development: Access the resources you need to grow in your personal and professional life with a yearly training stipend.
• Flexible Working: North American employees can work from where they are most productive, whether that’s in our Toronto HQ, from home, or a combination of both.
• Growth & Opportunity: Our rapid growth and novel approach is an opportunity to gain the kind of unique experience you can build a career on.

Requirements

This role is right for you if you’re someone who thrives in an environment with lots of autonomy and room to help shape organizational strategy2+ years of experience in a technical, solutions-oriented, or customer-facing role within a software/technology environmentStrong problem-solving skills and the ability to break down complex business and technical problemsStrong customer orientation and comfort working directly with customers throughout a sales processStrong technical foundation and demonstrated ability to learn new technologies and systems quicklyCuriosity and willingness to develop a deep understanding of a complex enterprise SaaS productAbility to work collaboratively across Sales, Product, Engineering, and Customer OperationsExcellent written and verbal communication skills, with the ability to present confidently to both technical and executive audiencesSelf-starter who is comfortable operating with autonomy in a fast-paced environmentAbility to translate business requirements into practical technical solutions