Solutions Engineer / Salesforce Consultant (Remote)

Arc XP; Washington (District of Columbia); Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

401(k) match

Nine paid holidays

Two personal days

Post subscription

Benefits may vary

Job summary

Arc XP is seeking an Enterprise Solutions Engineer to own the full technical sales cycle from discovery through POC to close, serving as the trusted advisor for enterprise prospects. You will drive compelling demos, lead rigorous evaluations, and use AI tools to sharpen content while maintaining authenticity.

The role emphasizes land-and-expand opportunities, strategic handoffs to Customer Engineering, and competitive displacement in complex environments.

Qualifications

• 5+ years in B2B SaaS Solutions Engineering or equivalent pre-sales roles.
• Hands-on POC experience with complex enterprise deals and clear success criteria.
• Strong understanding of cloud APIs, integration patterns, and data architectures.

Responsibilities

• Lead full technical sales cycle from discovery to close with enterprise prospects.
• Deliver narrative-driven demos and technical presentations aligned to business outcomes.
• Develop migration and win plans to enable competitive displacement of incumbents.
• Collaborate with Account Executives and Customer Engineering for seamless handoffs.
• Apply AI tools to accelerate research, prep, documentation, and content quality.

Skills

B2B SaaS Solutions Engineering

Technical Pre-Sales

Cloud platforms

AI tools in workflows

CRM discipline

Tools

CRM systems

Job description

As an Enterprise Solutions Engineer, you will be a critical force at the intersection of technical depth and sales excellence. You will own the full technical sales cycle end-to-end-from discovery through proof-of-concept to close-serving as the trusted technical advisor for enterprise prospects and customers. You will bring our platform to life through compelling, story-driven demonstrations and lead rigorous technical evaluations that tip competitive deals in our favor.

This role is primarily focused on new logo acquisition and competitive displacement-winning deals against entrenched incumbents in complex enterprise environments. At the same time, you will help identify land-and-expand opportunities early and ensure a strong technical handoff into Customer Engineering when deals close. We expect this SE to actively leverage AI tools to work smarter: accelerating research and prep, sharpening content, and scaling their impact without sacrificing quality or authenticity.

You think of yourself as a craftsperson: you care deeply about the quality of every demo, every POC, and every technical conversation-not just closing the deal.

You are equally energized by a whiteboard architecture session with a customer's CTO and a high-stakes demo in front of an executive committee.

You are organized, metrics-aware, and take ownership of your pipeline without needing to be managed-you know where your deals stand and what each one needs next.

You are resilient: when a demo goes sideways or a POC hits an unexpected blocker, you adapt and find a path forward without losing the customer's confidence.

You're comfortable building process alongside executing deals, and you see ambiguity as an opportunity to shape how things get done rather than a reason to wait for direction.

You know that the best SEs are always learning-from wins, losses, peers, and customers alike.

You embrace AI tools not as a shortcut but as a force multiplier-you use them to do more of what only you can do: exercise judgment, build relationships, and bring genuine expertise to every customer interaction.

Partner with Account Executives to develop technical account strategies, identify high-value opportunities, and shape competitive sales approaches that improve pipeline quality and increase win potential.

Lead the full technical sales cycle by conducting discovery, defining technical success plans, qualifying opportunities, supporting commercial negotiations, and ensuring technical alignment through deal close.

Drive competitive displacement strategies by developing migration approaches, technical win plans, and differentiated positioning that enables customers to confidently transition from incumbent solutions.

Deliver compelling, narrative-driven demonstrations and technical presentations that connect platform capabilities to customer business outcomes.

Maintain technical expertise across cloud platforms, APIs, enterprise integrations, security architectures, and emerging AI capabilities to provide credible technical leadership throughout the sales process.

Leverage AI tools to accelerate research, discovery preparation, technical documentation, coding assistance, competitive analysis, and content development while maintaining quality and technical accuracy.

Collaborate with Customer Engineering to ensure complete technical handoffs that include solution architecture, technical context, known risks, and future expansion opportunities.

Partner with Product, Engineering, Marketing, and Customer Engineering to share customer insights, strengthen competitive positioning, improve technical content, and influence future product direction.

Contribute to technical enablement by supporting onboarding, sharing best practices, improving demo standards, and advancing technical pre-sales excellence across the Solutions Engineering team.

5+ years of experience in B2B SaaS Solutions Engineering, Technical Pre-Sales, or Sales Engineering as an individual contributor.

• ~ Hands-on POC experience: you have scoped, run, and closed complex technical evaluations in competitive enterprise deals and know how to set success criteria that favor your platform.
• ~ Strong technical foundation in cloud platforms, APIs, integration patterns, authentication/security models, and enterprise-scale data architectures.
• ~ Strong CRM discipline and pipeline hygiene: you keep your technical stages accurate and proactively communicate deal status and risks.
• ~ Practical experience using AI tools in a professional context-whether for research, content creation, coding assistance, or workflow automation-and a track record of applying them to improve output quality and throughput, not just speed.

Experience in publishing, media, or content-driven industries is a plus-but curiosity and eagerness to ramp quickly on the space matters more than an existing background. Familiarity with CRM, ERP, or adjacent enterprise SaaS platforms; experience with workflow automation, data integration, or analytics tooling is a plus.

Technical background with web technologies (e.g., REST APIs, JavaScript/React) that allows you to build custom demo extensions or simple integrations independently; experience using AI coding assistants (e.g., Competitive medical, dental and vision coverage

• ~ Company-paid pension and 401(k) match
• ~ Nine paid holidays and two personal days
• ~Free Post digital subscription
• ~ Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status

This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.