Sales Engineer

Jobtailor; Illinois; On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor is seeking a customer-focused professional to identify customer technical requirements, pain points, and use cases, and to provide solutions tailored to business needs. Build relationships with technical stakeholders within customer organizations and collaborate with switchgear engineers and project management teams to create quotes.

You will share customer feedback with internal product and engineering teams to aid product development and help drive value-based selling.

Qualifications

• Customer Focus: Knowledge of aligning customer needs with business decisions.
• Extensive Experience: Facilitates creation of the 'right' products and services.
• Relationship Management: Establish and maintain healthy relationships.
• Effective Communications: Communicate ideas and needs clearly.
• Value Selling: Ability to convey product/value to customers.
• Industry Knowledge: Understanding industry trends and issues.
• Decision Making and Critical Thinking: Analyze situations and decide effectively.

Responsibilities

• Identify customer technical requirements, pain points, and use cases.
• Build relationships with technical stakeholders within customer organizations.
• Develop switchgear and control business with Caterpillar dealer network.
• Create quotes in collaboration with engineers and project teams.
• Share feedback with product and engineering teams to aid development.

Skills

Customer Focus

Experience

Relationship Management

Communication

Value Selling

Industry Knowledge

Decision Making

Critical Thinking

Job description

Responsibilities

• Identify customer technical requirements, pain points, and use cases, providing solutions tailored to their business needs.
• Build relationships with technical stakeholders within customer organizations.
• Develop switchgear and control business in partnership with the Caterpillar dealer network.
• Create quotes in collaboration with switchgear engineers and project management teams.
• Share customer feedback with internal product and engineering teams to aid in product development.

Requirements

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
• Extensive Experience: Facilitates creation of the 'right' products and services to resolve customer business issues.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value'.
• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions.

Core Competencies

Demonstrates expertise in customer-focused solutions, relationship management, and effective communication to align technical offerings with client needs. Possesses strong decision-making and critical thinking skills to analyze customer requirements and drive product development.