Sales Engineer

States Manufacturing Corporation; Waco (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

Forgent Power is seeking a Sales Engineer to support Regional Sales Managers by reviewing customer specifications, generating quotes, and understanding customer needs to boost revenue and retention.

The role involves coordinating with Sales, Engineering, and Supply Chain, maintaining CRM records, and participating in industry events to promote products and acquire customers.

Qualifications

• Bachelor’s degree in Electrical Engineering or related field.
• Technical, analytical, and electrical aptitude.

Responsibilities

• Analyze and interpret RFQs and prepare technical and commercial proposals.
• Maintain accurate records in CRM software.
• Notify the Business of new order placements promptly.
• Coordinate with regional sales to provide quotations and convert opportunities into orders.
• Collaborate with Sales & Marketing leadership to cover specified customer accounts.
• Collaborate with Supply Chain to ensure pricing structures are appropriate.
• Collaborate with Engineering to ensure orders meet specifications.
• Collaborate with Sales team and external reps to acquire new customers.
• Participate in industry events to network and promote products.

Skills

Technical Capacity

Electrical Aptitude

Communication Proficiency

Critical Thinking

Problem Solving

Interpersonal Skills

Customer Service

Self-Motivated

Time Management

Organizational Skills

Attention to Detail

Microsoft Office

CRM Software

Education

Bachelor’s degree in Electrical Engineering or related field

Tools

CRM software

Microsoft Office

Job description

Description

The Sales Engineer is responsible for providing technical support to Regional Sales Managers and Sales Representatives, reviewing customer specifications, assisting in determining and understanding customer needs, and generating quotes. The Sales Engineer’s main objective is to increase revenue and boost customer acquisition and retention.

Key Responsibilities

• Analyze and interpret customer specifications in Requests for Quotations (RFQs) and prepares both technical and commercial proposals.
• Maintain accurate records in Customer Relationship Management (CRM) Software.
• Notify the Business of all new order placements in a timely manner.
• Coordinate with the Regional Sales Managers and Sales Representatives to provide quotations, answer technical questions, and convert open opportunities into sales orders.
• Work closely with the Director of Sales & Marketing to ensure the proper and accurate coverage of specific customer accounts.
• Collaborate with the Supply Chain Management Department to ensure that pricing structures are appropriate.
• Collaborate with the Engineering Department to ensure that orders are accurate, and specifications are met.
• Collaborate with other members of the Sales & Marketing department, as well as external Sales Representatives to establish additional avenues for acquiring new customers and plans for meeting order intake goals.
• Periodically participate in industry events, including conferences and trade shows, to network and promote the Company’s products.

Qualifications

Required

• Bachelor’s degree in Electrical Engineering or related field.
• Technical, analytical, and electrical aptitude.

Preferred

• 2-3 years' Sales and/or Customer Service experience.
• Customer Relationship Management (CRM) software experience.

Skills and Competencies

• Technical and Electrical Capacity.
• Communication Proficiency.
• Critical Thinking.
• Problem Solving.
• Interpersonal Skills.
• Customer Service.
• Self-Motivated.
• Time Management.
• Accountable to Objectives.
• Organizational Skills.
• Attention to Detail.
• Proficiency with Microsoft Office Products.
• Proficiency with Customer Relationship Management (CRM) software.

Disclaimer

The statements above are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. Forgent Power reserves the right to modify, interpret, or apply this job description as needed.

Equal Employment Opportunity Statement

Forgent Power is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected class.

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