Solutions Engineer — Switchgear & Customer Value

Jobtailor; Illinois; On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor is seeking a customer-focused professional to identify customer technical requirements, pain points, and use cases, and to provide solutions tailored to business needs. Build relationships with technical stakeholders within customer organizations and collaborate with switchgear engineers and project management teams to create quotes.

You will share customer feedback with internal product and engineering teams to aid product development and help drive value-based selling.

Qualifications

• Customer Focus: Knowledge of aligning customer needs with business decisions.
• Extensive Experience: Facilitates creation of the 'right' products and services.
• Relationship Management: Establish and maintain healthy relationships.
• Effective Communications: Communicate ideas and needs clearly.
• Value Selling: Ability to convey product/value to customers.
• Industry Knowledge: Understanding industry trends and issues.
• Decision Making and Critical Thinking: Analyze situations and decide effectively.

Responsibilities

• Identify customer technical requirements, pain points, and use cases.
• Build relationships with technical stakeholders within customer organizations.
• Develop switchgear and control business with Caterpillar dealer network.
• Create quotes in collaboration with engineers and project teams.
• Share feedback with product and engineering teams to aid development.

Skills

Customer Focus

Experience

Relationship Management

Communication

Value Selling

Industry Knowledge

Decision Making

Critical Thinking

Job description

Jobtailor is seeking a customer-focused professional to identify customer technical requirements, pain points, and use cases, and to provide solutions tailored to business needs. Build relationships with technical stakeholders within customer organizations and collaborate with switchgear engineers and project management teams to create quotes.

You will share customer feedback with internal product and engineering teams to aid product development and help drive value-based selling.