Sales Enablement Specialist: Salesforce & Campaigns

Georgia Ports Authority; Savannah (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Georgia Ports Authority is seeking a Sales Support Specialist to back the Beneficial Cargo Owner Sales team at Garden City Terminal in Savannah, GA. The role focuses on coordinating sales activities, organizing meetings, and maintaining strong customer relationships.

Responsibilities include managing Salesforce data, generating reports and dashboards, tracking campaigns, and supporting sales with high-quality materials and timely communications.

Qualifications

• Good team development and leadership skills.
• Computer literacy, good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.

Responsibilities

• Supports the sales team by contacting customers to arrange appointments and ensuring all sales representatives have high-quality, up-to-date support material.
• Handles urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, and scheduling meetings.
• Maintains organized sales records and ensures accuracy of Salesforce data, including lead, opportunity, and account information.
• Generates and distributes Salesforce reports and dashboards to provide visibility into sales performance, pipeline activity, and campaign outcomes.
• Tracks sales campaigns in Salesforce, ensuring engagement is monitored, results are captured, and follow-up actions are completed in a timely manner.
• Provide customers/visitors with an informative tour of the port and facilities.
• Arranges for creation and distribution of presentations and supporting documents to help the sales team generate business leads.
• Collaborates with Sales Leadership to monitor KPIs, campaign ROI, and customer activity within Salesforce.
• Ensures adherence to GPA regulations and policies.
• Adds new/updated business cards to Outlook and Salesforce.
• Identifies sales leads and market trends.

Skills

Sales coordination

Customer service

Communication

Office software

Salesforce

Data reporting

Time management

Education

Bachelor's degree in Business Administration, Marketing, Logistics, or related field

Tools

Salesforce

Microsoft Office

Job description

Georgia Ports Authority is seeking a Sales Support Specialist to back the Beneficial Cargo Owner Sales team at Garden City Terminal in Savannah, GA. The role focuses on coordinating sales activities, organizing meetings, and maintaining strong customer relationships.

Responsibilities include managing Salesforce data, generating reports and dashboards, tracking campaigns, and supporting sales with high-quality materials and timely communications.