Sales Enablement Specialist: Elevate Sales & CX

RevOps Report; Deerfield (IL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Bonus program

Health benefits

401(k) with company contribution

Product discounts

Flexible time off

Job summary

Fortune Brands Innovations in Deerfield, IL seeks a Sales Enablement Specialist to support sales teams across commercial, national accounts, government, and distribution channels. You’ll coordinate pre- and post-sale activities, maintain accurate CRM data, and enable faster, more confident customer engagements.

The ideal candidate has a bachelor’s degree and 3+ years in sales support or operations, strong communication, and proficiency with CRM systems and Microsoft 365.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 3+ years of experience in sales support, sales operations, account management support, customer service, or a related commercial function.
• Experience supporting sales teams and customers with activities such as quoting, order management, lead management, issue resolution, or sales reporting.
• Experience using CRM systems to maintain customer, lead, opportunity, and sales activity data.
• Proficiency with Microsoft 365, including Excel, PowerPoint, Outlook, and Teams.
• Experience managing multiple priorities, deadlines, and customer or sales requests in a fast-paced environment.
• Strong written and verbal communication skills with experience working across customers, sales teams, and cross-functional business partners.

Responsibilities

• Provide pre- and post-sale support, including product recommendations, quote creation, issue resolution, customer follow-up, and action item closure.
• Qualify inbound leads and route opportunities in CRM with complete, actionable information.
• Prepare sales content, dashboards, scorecards, and reporting for business reviews and growth initiatives.
• Monitor orders and resolve late orders, AP/AR issues, and customer escalations.
• Support distribution partners with quarterly planning, marketing execution, and dealer outreach.
• Assist national accounts with bids, quotes, lead processing, and meetings preparation.
• Support government sales activities, including DLA quotes, bids, and contract modifications.
• Maintain governmentReporting and compliance, including GSA and eSRS; support renewals.
• Monitor government bid opportunities and foster relationships with SDVOSB/WOSB accounts.
• Maintain accurate sales data across CRM, dashboards, and product files.
• Facilitate webinars and virtual trainings for customers and end users.
• Identify opportunities to improve processes, reporting, and workflows.

Skills

Communication skills

Multitasking

Cross-functional collaboration

Customer-focused

Education

Bachelor’s degree or equivalent professional experience

Tools

CRM systems

Microsoft 365

Excel

PowerPoint

Outlook

Teams

Job description

Fortune Brands Innovations in Deerfield, IL seeks a Sales Enablement Specialist to support sales teams across commercial, national accounts, government, and distribution channels. You’ll coordinate pre- and post-sale activities, maintain accurate CRM data, and enable faster, more confident customer engagements.

The ideal candidate has a bachelor’s degree and 3+ years in sales support or operations, strong communication, and proficiency with CRM systems and Microsoft 365.