Sales Enablement Specialist

Lighthouse; United States; Remote; USD 50,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Sales Enablement Specialist to support outside sales professionals in maximizing revenue and efficiency. This role involves managing data in Salesforce, assisting with quotes, and coordinating between teams to ensure smooth operations. The ideal candidate will possess strong organizational skills, attention to detail, and a commitment to exceptional customer service. Join a diverse and inclusive workplace that values your contributions and offers a comprehensive benefits package, including flexible PTO and wellness plans. This is a fantastic opportunity to grow your career while making a significant impact.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Life & AD&D Insurance

Short and Long-term Disability

Telemedicine

Flexible PTO

Paid Volunteer Days

Pet Insurance

Qualifications

• BA or BS degree required; familiarity with CRM tools is a plus.
• Strong verbal communication and organizational skills are essential.

Responsibilities

• Support sales professionals to maximize revenue with clients.
• Maintain accurate data within Salesforce.com and assist with billing inquiries.
• Coordinate with various teams to ensure seamless service delivery.

Skills

Verbal Communication Skills

Organizational Skills

Attention to Detail

Relationship Building

Self-Motivation

Customer Service Commitment

Education

BA or BS degree

Tools

Salesforce.com

Microsoft Office (Outlook, PowerPoint, Word, Excel)

Job description

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

What’s unique about this role?

The Sales Enablement Specialist supports outside sales professionals to maximize revenue with existing clients and target prospects through both pre-close and post-sales activities. This role allows outside sales professionals to maximize selling time and revenue generation.

What will this person do?

1. Assist the broader Sales Enablement team and outside sales professionals
2. Create and maintain accurate data within Salesforce.com including accounts, opportunities, and contacts
3. Perform conflicts checks
4. Assist sales with submitting quotes within internal system
5. Coordinate assignments for project managers
6. Liaise with the forensics team and submit tickets within internal system
7. Prepare litigation profiles for sales
8. Assist with billing inquiries/issues
9. Prepare and submit simple cost estimates for clients
10. Manage contracting process including document creation from templates, submitting contracting requests, coordinating with internal and external stakeholders, and contract negotiation support
11. Create and ensure proper setup of new projects within internal systems
12. Coordinate with sales, project management, collections, operations, and billing teams to ensure seamless delivery of services
13. Proactively identify opportunities to take on tasks that free the outside sales professionals to interact more with clients and prospects
14. Perform other related duties as assigned

Bring your passion and together we will shine. It would also be great if you have the following:

1. BA or BS degree required
2. Familiarity with CRM tools like Salesforce.com is a plus but certainly not required
3. Experience supporting a sales team is a plus but certainly not required
4. Experience working with providers of electronic discovery (ESI), attorney document review, or other litigation support services to Fortune 1000 corporations and AM 200 law firms a plus but certainly not required
5. Strong verbal communications skills to clearly and succinctly address client needs
6. Strong organizational skills
7. Strong attention to detail including the ability to thoroughly quality check work product
8. Ability to build trusted and lasting relationships with both external and internal customers and peers
9. Familiarity with Microsoft Office tools (Outlook, PowerPoint, Word, Excel)
10. Demonstrate a consistently high activity level and be extremely self-motivated
11. Ability to work independently as well as with a team
12. Demonstrate a commitment to exceptional customer service

Work Environment and Physical Demands

1. Duties are performed in a typical office environment while at a desk or computer table.
2. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
3. Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

The expected pay for this role will range from $50,000 to $150,000 per year. This role will be eligible to participate in an annual bonus or incentive program.

Lighthouse offers a quality comprehensive benefits package including, medical, dental, vision, and a 401k with company match. Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine through 98point6, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best—shine.

About the company

Lighthouse simplifies the complexities of ediscovery and information governance by the use of our intuitive technology solutions and service offerings.