Sales Enablement Pro: Accelerate Wins & Customer Experience

Fortunebrands; Deerfield (IL); On-site; USD 52,000 - 66,000; Full time

Job summary

Fortune Brands seeks a Sales Enablement Specialist to support sales teams and distributors from our Deerfield, IL area. You will improve process efficiency, manage quotes, orders, and data in CRM, and collaborate across commercial, government, and distribution channels.

You will build dashboards, support bids, and help ensure opportunities move smoothly through the organization while maintaining accurate data and reporting.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 3+ years of experience in sales support, sales operations, account management support, customer service, or a related commercial function.
• Experience supporting sales teams and customers with activities such as quoting, order management, lead management, issue resolution, or sales reporting.
• Experience using CRM systems to maintain customer, lead, opportunity, and sales activity data.
• Proficiency with Microsoft 365, including Excel, PowerPoint, Outlook, and Teams.
• Experience managing multiple priorities, deadlines, and customer or sales requests in a fast-paced environment.
• Strong written and verbal communication skills with experience working across customers, sales teams, and cross-functional business partners.

Responsibilities

• Partner proactively with outside account managers and internal teams to provide pre- and post-sale support, including product recommendations, quote creation, issue resolution, customer follow-up, and resolution of open action items.
• Serve as an initial qualification point for inbound leads, ensuring opportunities are captured accurately in CRM and routed to the appropriate sales resources with complete, actionable information.
• Prepare sales content, dashboards, scorecards, and reporting to support business reviews, share growth, competitive gains, expanded product offerings, and other sales initiatives.
• Monitor open orders and partner cross-functionally to address late orders, splits, AP/AR issues, customer escalations, and other needs impacting the customer experience.
• Support distribution partners through quarterly promotional planning, marketing execution, sales reporting, and dealer outreach, including coordination of samples, literature, and merchandising materials.
• Support national account activities, including bid and quote preparation, tradeshow lead processing and follow-up, COOP claims, item setup, scorecards, and National Sales Meeting preparation.
• Manage government sales support activities, including DLA quotes and bids, bid-loss tracking, contract modifications, subcontracting plans, and other required documentation.
• Maintain government reporting and compliance requirements, including GSA reporting, IFF payments, eSRS and SAM.gov requirements, and support GSA renewals in coordination with external partners.

Skills

CRM systems

MS Office

Communication skills

Project/time management

Education

Bachelor's degree or equivalent

Job description

Fortune Brands seeks a Sales Enablement Specialist to support sales teams and distributors from our Deerfield, IL area. You will improve process efficiency, manage quotes, orders, and data in CRM, and collaborate across commercial, government, and distribution channels.

You will build dashboards, support bids, and help ensure opportunities move smoothly through the organization while maintaining accurate data and reporting.