Sales Enablement Leader: Build Playbooks & Training

FHLBank Chicago; Chicago (IL); On-site; USD 126,000 - 221,000; Full time

Benefits offered by this job

Competitive compensation

Annual bonus

401(k) and Pension

11 paid holidays

PTO: Five weeks

Lifestyle Spending Account

Job summary

FHLBank Chicago is seeking a Manager, Sales Enablement to build and lead the Bank’s Sales Enablement function. You will design curricula, playbooks, and Salesforce workflows, aligning with the Bank’s commercial strategy and cross-functional teams including Solutions, Marketing, and Risk.

You’ll develop training, tools, and content to help PFIs engage customers with confidence, standardize processes, and drive growth. A Bachelor’s degree and 7+ years of experience are required; MBA is a plus.

Qualifications

• 7+ years of professional experience in sales enablement, sales operations, product marketing, training and development, or commercial strategy—preferably in financial services
• Hands-on experience designing and maintaining Salesforce (or comparable CRM) workflows and reporting
• Proven ability to translate complex financial products and policy into clear, sales-ready guidance
• Curriculum design and adult-learning delivery, with strong facilitation and coaching ability

Responsibilities

• Define and build the Sales Enablement function; design the enablement engine and support member engagement
• Turn complexity into actionable guidance for sales teams and PFIs
• Create playbooks, curricula, content standards, and Salesforce workflows to standardize processes

Skills

Sales enablement

Sales operations

CRM alignment

Cross-functional collaboration

Education

Bachelor’s degree in Business, Marketing, Finance, Communications, or related field

MBA or advanced degree preferred

Tools

Salesforce

Job description

FHLBank Chicago is seeking a Manager, Sales Enablement to build and lead the Bank’s Sales Enablement function. You will design curricula, playbooks, and Salesforce workflows, aligning with the Bank’s commercial strategy and cross-functional teams including Solutions, Marketing, and Risk.

You’ll develop training, tools, and content to help PFIs engage customers with confidence, standardize processes, and drive growth. A Bachelor’s degree and 7+ years of experience are required; MBA is a plus.