Sales Efficiency & Operations Coordinator

Smurfit Westrock; Lansing (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

401K with company match

Paid Time Off

Job summary

Smurfit Westrock officers a project coordination role in Michigan, supporting the program manager and sales team. You will track, investigate, and report project information, resolving problems and maintaining smooth project flow.

Daily communication with Sales Production Manager and internal staff is essential, as is leading meetings, developing timelines, and monitoring costs to protect profit margins. Strong MS Office skills are required.

Qualifications

• Must have ability to communicate proactively.
• Must have excellent follow-up and follow-through skills.
• Must have experience managing multiple projects successfully.
• Must have experience entering data using a variety of computer software programs.
• Must have intermediate to high level proficiency using all Microsoft Office applications; Excel, Word, and PowerPoint.
• Must have ability to multi-task while maintaining a high level of accuracy.
• Must be able to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Must be able to perform all essential functions of this job with or without reasonable accommodation.

Responsibilities

• Communicates daily with Sales Production Manager, program managers, sales and other internal staff.
• Serves as contact between sales, customers, and internal departments in the absence of sales and program managers.
• Attends meetings as requests, coming prepared, and performing note taking or action register maintenance as requested.
• Leads requested meetings with proper meeting management including meeting purpose, agendas, proper attendee requests, and action registers and adherence.
• Develops and monitors project timelines and cost to ensure on-time delivery and anticipated profit margin.
• Monitors project cost and cost reporting to ensure accuracy and tracking compared to anticipated profit margin.
• Initiates, tracks, organizes, prioritizes, and monitors multiple projects through development, production and fulfillment.
• Uses creative problem solving to achieve sales and customer objectives.
• Resolves project and program issues by investigating data and history, identifying solutions, and notifying program managers or other internal staff.
• Communicates changes in project specifications and scheduling.
• Interprets requests for developmental and other work and communicates needs to appropriate departments.
• Ensures smooth project flow by continuously communicating with appropriate internal staff.
• Works with others in company to research, establish and maintain production procedures and standards.
• Enters and maintains project data in departmental project management software.
• Develops, manages and distributes reporting of project and departmental metrics and reports.
• Prepares sales presentations by compiling data, and developing presentation formats and creating materials.
• Assists in interaction and relationships with external resources.
• Assists in price proposal and product development.
• Performs other job duties as assigned.

Skills

Proactive communication

Follow-up skills

Project management

Data entry

MS Office proficiency

Multi-tasking

Presentation skills

Attention to detail

Tools

Excel

Word

PowerPoint

Job description

Smurfit Westrock officers a project coordination role in Michigan, supporting the program manager and sales team. You will track, investigate, and report project information, resolving problems and maintaining smooth project flow.

Daily communication with Sales Production Manager and internal staff is essential, as is leading meetings, developing timelines, and monitoring costs to protect profit margins. Strong MS Office skills are required.