Onsite Project Manager, Packaging & Customer Experience

Smurfit Westrock; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive training

Salary with benefits

401k with match

Job summary

Smurfit WestRock is seeking a Project Manager to coordinate packaging/display/visual information flow and act as a liaison between sales, estimating, accounting, production and the customer. This is an onsite role at our Adams, WI site.

You will manage quotes, orders, schedules, expediting, shipping, inventory, and reporting; work with sales/management on estimates; ensure on-time in-full deliveries; attend production and item meetings; and build strong customer relationships.

Qualifications

• High school diploma or GED required; post-secondary education preferred.
• Experience in customer service/account management preferred.
• Experience in printing or packaging preferred.
• Strong written and oral communication skills required.
• Project management, problem solving and analytical skills are essential.
• Excellent organizational & time management skills.
• Ability to multitask and complete tasks efficiently and accurately.
• Attention to detail and prioritization skills.
• Must be proactive and take initiative.
• Ability to resolve conflicts and develop teamwork.
• PC experience; knowledge of Windows applications and Microsoft Office.
• Experience with cost systems and estimating reports.

Responsibilities

• Coordinate packaging/display/visual information flow between sales, estimating, accounting, production and the customer.
• Manage quotes, orders, schedules/tracking, expediting, shipping and inventory reporting.
• Estimate with sales/management to produce item quotes and document accordingly.
• Process customer purchase orders; ensure data completeness, accuracy and tracking for on-time in-full deliveries.
• Manage inventory to reduce excess/aged stock and control costs.
• Address quality complaints with root-cause corrective action in the system.
• Attend item meetings and production meetings to track orders and fulfillment.
• Create and facilitate cadence meetings with accounts and plants; visit key customers/vendors as needed.

Skills

Project management

Communication

Organization

Multitasking

Attention to detail

Initiative

Conflict resolution

PC skills

Cost systems & estimating

Customer service

Printing/Packaging

Education

HS diploma or GED

Post-secondary education preferred

Tools

Windows

Microsoft Office

Job description

Smurfit WestRock is seeking a Project Manager to coordinate packaging/display/visual information flow and act as a liaison between sales, estimating, accounting, production and the customer. This is an onsite role at our Adams, WI site.

You will manage quotes, orders, schedules, expediting, shipping, inventory, and reporting; work with sales/management on estimates; ensure on-time in-full deliveries; attend production and item meetings; and build strong customer relationships.