Sales Operations & Program Coordinator

Smurfit Westrock Company; Lansing (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits on

401K with company match

Paid Time Off

Job summary

Smurfit Westrock Company is seeking an organized Account/Program Support specialist to assist the program manager and sales team. The role emphasizes tracking, reporting, and maintaining project data across departments to support on-time delivery and profitability.

The position requires proactive communication, strong follow-up skills, and the ability to manage multiple projects with accuracy using Microsoft Office tools. A drug screening is required after a conditional job offer.

Qualifications

• Must be able to communicate proactively.
• Must have excellent follow-up and follow-through skills.
• Must have experience managing multiple projects successfully.
• Must have experience entering data using a variety of computer software programs.
• Must have intermediate to high level proficiency using all Microsoft Office applications; Excel, Word, and PowerPoint.
• Must be able to effectively present information in one-on-one and small group situations to customers and other employees.

Responsibilities

• Communicates daily with Sales Production Manager, program managers, sales and other internal staff.
• Serves as contact between sales, customers, and internal departments in the absence of sales and program managers.
• Attends meetings as requests, coming prepared, and performing note taking or action register maintenance as requested.
• Leads requested meetings with proper meeting management including meeting purpose, agendas, proper attendee requests, and action registers and adherence.
• Develops and monitors project timelines and cost to ensure on-time delivery and anticipated profit margin.
• Monitors project cost and cost reporting to ensure accuracy and tracking compared to anticipated profit margin.

Skills

Communication

Follow-up

Multi-tasking

Data entry

MS Office Proficiency

Job description

Smurfit Westrock Company is seeking an organized Account/Program Support specialist to assist the program manager and sales team. The role emphasizes tracking, reporting, and maintaining project data across departments to support on-time delivery and profitability.

The position requires proactive communication, strong follow-up skills, and the ability to manage multiple projects with accuracy using Microsoft Office tools. A drug screening is required after a conditional job offer.