Sales Effectiveness Manager Operations

ZipRecruiter; Atlanta (GA); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company is seeking a Sales Effectiveness Manager to support field sales leadership and optimize sales team performance. This role involves implementing data-driven strategies, managing operational procedures, and collaborating with departments to drive revenue growth. Ideal candidates should hold a bachelor's degree and possess extensive experience in sales management and operations.

Qualifications

• 3+ years of sales management experience required.
• 2+ years of sales operations experience.
• Strong written and verbal communication skills.

Responsibilities

• Support field sales leaders with sales operations and analytics.
• Ensure accurate and up-to-date data for effective sales reporting.
• Manage concurrent projects and evaluate sales team metrics.

Skills

Sales management

Sales operations

Communication

Organization

Presentation

Education

Bachelor's degree or equivalent experience

Tools

CRM tools

Microsoft Office Products

Peoplesoft

Qlik

PowerBI

Job description

Job Description

Position Mission: The mission for the Sales Effectiveness Manager, Ops. is to support field sales leadership with operational processes, optimize sales team performance, and drive revenue and profit growth by implementing data-driven strategies, managing sales operational procedures and analytics, and fostering collaboration between relevant departments.

Position Performance Measures:

• NAPA Combined Sales
• NAPA Combined EBITA
• NAPA Cash Conversion Cycle

Responsibilities:

• Support field sales leaders with sales operations, analytics, and performance management functions.
• Ensure accurate and up-to-date data, providing the foundation for effective sales reporting.
• Serve as a support resource for field sales quota setting, evaluation, and maintenance.
• Serve as a primary resource for goal setting, account plan consolidation and evaluation.
• Partner with Sales Effectiveness Leadership to standardize and systemize field sales planning (Account Planning).
• Serve as a key resource and contact for sales tools utilized by field sellers and managers for territory, quota, analytics, sales planning, and more.
• Serve as a key business contact for leadership support related to field sales roles.
• Support field leadership as the owner of P3, journal entry, and additional operational processes.
• Serve as a subject matter expert for NAPA’s CRM (Salesforce).
• Support Sales Enablement with the full lifecycle of NAPA’s 5R Sales Process (Campaigns), including targeting, deployments, analysis, and retrospectives.
• Utilize BI & Salesforce reporting to identify gaps and opportunities for field sellers and sales teams.
• Serve as a primary resource for field leadership with evaluation of sales team and seller performance metrics.
• Define, measure, and report on key performance indicators to assess the effectiveness and value of sales programs and initiatives.
• Partner with business and IT leaders to support effective and accurate field sales programs.
• Collaborate with sales teams to test, refine, and optimize tools, processes, and reporting.
• Partner with business and IT teams to ensure data parity across systems.
• Continuously evaluate and refine sales processes to enhance efficiency.
• Own operational tasks to enable sales processes and support field users with sales systems.

• Create and use reporting as a tool to drive efficiencies and support informed business decisions.
• Support Regional VPs with reporting, content, and additional needs as requested.

Experience, Education, and Abilities:

• Bachelor’s degree or equivalent experience required.
• 3+ Years of sales management experience required.
• 2+ Years of sales operations experience.
• Proficiency with Microsoft Office Products (Word, Excel, PowerPoint).
• Experienced and proficient with CRM tools.
• Experience with Peoplesoft, RAM, Qlik, & PowerBI.
• Strong written and verbal communication skills.
• Strong organizational skills.
• Strong presentation skills, preferably with experience in training settings.
• Ability to manage concurrent and diverging projects.
• Remote work environment.
• Travel up to 20% of the time.

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GPC conducts its business without regard to race, creed, color, marital status, citizenship status, gender or expression, genetic information, military status, veteran status, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience, conduct, and other legitimate business reasons.