Sales & Education Manager

AMOUAGE; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A luxury fragrance house is seeking a Sales & Education Manager in Miami, FL. This role involves leading training initiatives, driving sales, and enhancing brand knowledge across the South East Region. The ideal candidate will have extensive experience in luxury retail and a proven track record in management and sales development.

Qualifications

• 5+ years of management experience in luxury retail.
• Experience in recruiting and developing brand ambassadors.

Responsibilities

• Achieve retail sales goals and work productivity targets.
• Lead and drive in-store events and analyze results.
• Deliver education and training to improve sales productivity.

Skills

Leadership

Coaching

Sales Management

Customer Relationship Management

Collaboration

Education

Management Experience

Luxury Retail Experience

Tools

Microsoft Office

Job description

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AMOUAGE is an international luxury fragrance house renowned for creating some of the most finely crafted perfumes in the world. Founded in the Sultanate of Oman in 1983 to be ‘The Gift of Kings’, the House has redefined the Arabian art of perfumery and garnered a global reputation for bringing innovative modernity and true artistry to all its creations. Masterfully paying tribute to its heritage, Amouage is a unique fusion of East meets West that defines avant-garde opulence. It expresses the contemporary majesty of Oman - a historic trading center for incense and myrrh - around the globe, with arresting and alluring collections that speak to a sophisticated, confident, and well-traveled discerning clientele who seek something compellingly precious, extraordinary, and personal, every day.

ROLE DESCRIPTION:

Location: Miami, FL (Full-Time)

We are seeking a dynamic and performance-focused Sales & Education Manager to lead training and sales development initiatives across the South East Region Market. This individual will play a key role in elevating brand knowledge, driving sell-through, and supporting field teams through hands-on coaching, impactful education, events, and in-store presence.

RESPONSIBILITIES & REQUIREMENTS:

1. Achieve retail sales goals and all work productivity targets.
2. Lead and drive weekly in-store events and large quarterly events.
3. Track, report, and analyze event results and learnings for continuous improvement.
4. Build and maintain a network of high-performing Brand Ambassadors and Freelancers.
5. Recruit, develop, and motivate Brand Ambassadors and Freelancers to meet sales goals.
6. Communicate insights on market trends, competitive landscape, staffing, and activation opportunities to sales leaders.
7. Maintain and track freelance spending within budget.
8. Collaborate with store management on floor space, product launches, promotions, and events.
9. Implement merchandising guidelines to ensure consistent brand image.
10. Build brand awareness through education and advocacy.
11. Deliver education and training to improve sales productivity among Brand Ambassadors, staff, and Freelancers.
12. Follow corporate travel and expense policies.
13. Work flexible hours, including Tuesdays to Saturdays, with no designated days off for exempt employees.
14. Educate on new product launches, storytelling, selling techniques, and luxury service standards.
15. Analyze business performance by location and implement local strategies for growth.
16. Provide weekly recaps, productivity reports, and market insights to leadership.
17. Conduct regular check-ins with the freelance team to align on goals and performance.

QUALIFICATIONS:

• 5+ years of management experience, including recruiting and developing top-performing brand ambassadors and sales specialists in a multi-retailer environment.
• Experience in luxury retail, particularly high-end fragrances.
• Proficiency in training and coaching.
• Solution-oriented, collaborative, and autonomous work style.
• Experience in sales and customer relationship management.
• Ability to lead and motivate a team effectively.
• Proficient in Microsoft Office.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Education and Training

Industries

• Retail Luxury Goods and Jewelry