Sales-Driven Retail Personal Banker II

Fifth Third Bank, N.A.; Alameda (CA); On-site; USD 44,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Total Rewards program

Job summary

Fifth Third Bank, N.A. in Hayward, CA is seeking candidates for a Retail Personal Banker II. The role starts with a 4-8 week onboarding program including rotations in Operations and Sales & Service.

It leads to a certification and a sales-focused role emphasizing deposits, loans, and fee-based services while building relationships with customers. The position requires completing a training program and maintaining compliance with risk policies.

Qualifications

• College degree or work experience in a related field.
• Ability to develop comfort with sales activities.
• Strong math and financial analysis skills.
• Professional appearance and communication.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products and services and recommend solutions.
• Utilize Marketing tools to reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Establish relationships with Business Partners to provide holistic financial solutions.
• Meet/exceed customer experience and production goals and drive revenue growth.
• Guide CSRs on the sales and referral process.
• Promote customer satisfaction with professionalism.

Skills

Sales skills

Customer service

Communication

Financial literacy

Education

College degree

Job description

Fifth Third Bank, N.A. in Hayward, CA is seeking candidates for a Retail Personal Banker II. The role starts with a 4-8 week onboarding program including rotations in Operations and Sales & Service.

It leads to a certification and a sales-focused role emphasizing deposits, loans, and fee-based services while building relationships with customers. The position requires completing a training program and maintaining compliance with risk policies.