Retail Personal Banker II - Growth, Sales and Solutions

Fifth Third Bank; Alameda (CA); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Hayward, California is seeking candidates for a Retail Personal Banker II development program. Selected candidates will complete a 4-8 week onboarding with rotations in Operations and Sales & Service, culminating in a certification and a role within the Retail Personal Banker family.

The position emphasizes sales, deposits, loans, and services; you will build customer relationships, meet production goals, and travel within the affiliate for training. Location: Hayward, CA.

Qualifications

• College degree or relevant work experience.
• Experience in the financial industry preferred.
• Ability to engage in sales activities and cross-sell.
• Ability to analyze credit and financial information.
• Strong communication and professional presentation.
• S.A.F.E. Act registration required.

Responsibilities

• Build customer profiles using consultative sales to identify financial needs.
• Maintain knowledge of Retail products and propose suitable solutions.
• Set appointments for periodic financial reviews and reach out to customers.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to partners for holistic financial solutions.
• Meet or exceed customer experience and production goals.
• Provide guidance to CSRs on sales and referrals.
• Maintain confidentiality and uphold risk management policies.

Skills

Sales acumen

Customer service

Communication

Math / financial analysis

Professional appearance

Education

College degree or equivalent

Job description

Fifth Third Bank in Hayward, California is seeking candidates for a Retail Personal Banker II development program. Selected candidates will complete a 4-8 week onboarding with rotations in Operations and Sales & Service, culminating in a certification and a role within the Retail Personal Banker family.

The position emphasizes sales, deposits, loans, and services; you will build customer relationships, meet production goals, and travel within the affiliate for training. Location: Hayward, CA.