Retail Personal Banker II - Training & Growth Path

Fifth Third Bank, N.A.; Hayward (CA); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank, N.A. in Hayward, CA is seeking a Retail Personal Banker II following a 4-8 week onboarding program with rotations in Operations and Sales & Service.

The role focuses on sales development, relationship building, and cross-selling deposits, loans, and services while maintaining customer trust and satisfaction. You will work with partners across Mortgage, Small Business, Commercial, and Investment teams to provide holistic financial solutions and a high-quality customer

Qualifications

• College degree or work experience providing transferrable skills or combination of education and experience.
• Experience in financial services or sales preferred.
• Ability to perform basic math for credit and financial analysis.

Responsibilities

• Build customer profiles using consultative sales and Financial Needs Assessment.
• Cross-sell deposits, loans, and fee-based services to customers.
• Refer customers to Business Partners for holistic solutions.
• Meet or exceed customer experience and production goals.

Skills

College degree

Sales aptitude

Customer service

Financial math basics

Professional appearance

NMLS familiarity

Education

College degree

Job description

Fifth Third Bank, N.A. in Hayward, CA is seeking a Retail Personal Banker II following a 4-8 week onboarding program with rotations in Operations and Sales & Service.

The role focuses on sales development, relationship building, and cross-selling deposits, loans, and services while maintaining customer trust and satisfaction. You will work with partners across Mortgage, Small Business, Commercial, and Investment teams to provide holistic financial solutions and a high-quality customer