Sales-Driven Plumbing Service Technician

TurnPoint Services; El Cajon (CA); On-site; USD 80,000 - 200,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Parental leave

Vision insurance

Job summary

Anderson Plumbing, Heating & Air is actively seeking a Service Technician who combines skilled plumbing work with strong sales and customer service. The ideal candidate handles residential and commercial calls, educates customers, and presents options that fit their needs and budgets.

You will work with leading tools and field software to diagnose issues, propose solutions, and close opportunities while maintaining professional workmanship and relationships with clients.

Qualifications

• Experienced service plumber with a track record in residential/commercial work.
• Sales-driven with ability to educate customers and close opportunities.
• Strong communication and customer-service orientation.
• Proficient with ServiceTitan or similar field-service software.

Responsibilities

• Diagnose plumbing issues and propose effective solutions.
• Perform service, repair, replacement, and installation work.
• Create and manage service agendas with customers.
• Present Good, Better, Best options and close sales.
• Document jobs, estimates, and customer communication.
• Maintain high conversion and revenue performance.
• Provide professional service to homeowners and commercial clients.

Skills

Service plumbing

Sales

Customer focus

Communication

Problem solving

Time management

Negotiation

Closing skills

Tools

ServiceTitan

Field-service software

Job description

Anderson Plumbing, Heating & Air is actively seeking a Service Technician who combines skilled plumbing work with strong sales and customer service. The ideal candidate handles residential and commercial calls, educates customers, and presents options that fit their needs and budgets.

You will work with leading tools and field software to diagnose issues, propose solutions, and close opportunities while maintaining professional workmanship and relationships with clients.