Plumbing Solutions Specialist – In-Home Sales

Willard Heating and Cooling; Richland Hills (TX); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Matching 401(k)

Paid Holidays

Paid Time Off

Job summary

Willard Heating and Cooling is seeking a Plumbing Selling Technician to provide exceptional service while identifying plumbing solutions that improve performance and energy efficiency for customers’ systems. You will combine plumbing expertise with sales skills to drive upgrades, replacements, and maintenance plans.

The role emphasizes value-driven conversations, building long-lasting relationships, and growing the business through customer-centric solutions and trust.

Qualifications

• High School Diploma or GED required.
• 1+ years of Plumbing Service experience.
• 1+ years of direct homeowner sales experience in-home.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain plumbing systems, fixtures, and appliances.
• Engage customers in meaningful conversations about Plumbing systems and improvements.
• Identify and present Plumbing products and service recommendations; close sales for upgrades and maintenance plans.
• Build rapport with customers and provide tailored solutions with clear, honest advice.
• Generate new business opportunities through referrals and proactive follow-ups.
• Coordinate with dispatch and sales teams for scheduling and follow-up.
• Meet and exceed personal sales goals while maintaining high technical service standards.

Skills

Strong sales

Customer service

Closing skills

Communication skills

English fluency

Independent judgment

Organizational skills

Reliable & punctual

Valid driver's license

Flexible schedule

Attic crawl space access

Basic computer skills

Education

High School Diploma or GED

Tools

ServiceTitan

Job description

Willard Heating and Cooling is seeking a Plumbing Selling Technician to provide exceptional service while identifying plumbing solutions that improve performance and energy efficiency for customers’ systems. You will combine plumbing expertise with sales skills to drive upgrades, replacements, and maintenance plans.

The role emphasizes value-driven conversations, building long-lasting relationships, and growing the business through customer-centric solutions and trust.