Plumbing Technician — Field Expert with Commission & Growth

HELP Plumbing, Heating and Air Conditioning; Hamilton (OH); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive base pay with commissions

Company vehicle, tools, iPhone, iPad,

Medical, dental, and vision insurance

401(k) with company match

Company paid life insurance

Paid time off and holidays

Team events

Ongoing training and career growth

Great work environment

Job summary

HELP Plumbing, Heating and Air Conditioning is seeking an experienced Plumbing Technician to diagnose, educate homeowners, and offer repair and replacement options in a consultative, customer-first setting. You will deliver workmanship of the highest standard while driving customer satisfaction and revenue growth.

Join a team that rewards performance with commissions, a company vehicle, tools, and ongoing training.

Qualifications

• 2+ years of residential plumbing service experience.
• Educate homeowners and present Good, Better, Best repair and replacement options.
• Strong customer service, communication, and relationship-building skills.
• Identify additional service opportunities while maintaining a customer-first approach.
• Knowledge of local plumbing and mechanical codes.
• Journeyman plumbing license is a plus.
• Comfortable using tablets and mobile software to complete estimates and service documentation.
• Valid driver's license with a clean driving record.

Responsibilities

• Diagnose, troubleshoot, and repair residential plumbing systems and fixtures.
• Educate homeowners on the condition of their plumbing systems to deliver an exceptional customer experience.
• Present repair and replacement options that fit the customer's home and budget.
• Identify opportunities for system improvements, upgrades, water quality solutions, and preventative maintenance.
• Perform repairs in compliance with local codes and company standards.
• Complete accurate estimates, invoices, and service documentation using mobile tech.
• Maintain a clean, organized company vehicle and professional appearance.
• Participate in ongoing technical and sales training to improve skills and income potential.
• Meet individual performance, customer satisfaction, and sales goals.

Skills

Residential plumbing

Diagnostic skills

Customer education

Communication

Sales opportunities

Journeyman license

Job description

HELP Plumbing, Heating and Air Conditioning is seeking an experienced Plumbing Technician to diagnose, educate homeowners, and offer repair and replacement options in a consultative, customer-first setting. You will deliver workmanship of the highest standard while driving customer satisfaction and revenue growth.

Join a team that rewards performance with commissions, a company vehicle, tools, and ongoing training.