Sales-Driven Member Experience Specialist

Luminate; Hammond (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account contributions

Employer-Paid Life Insurance

Paid Vacation & Sick Leave

15 Paid Holidays including a Cultural浮

401K Plan with discretionary profit分享

Job summary

Pelican Credit Union in Hammond, LA is hiring a Member Experience Representative to greet members and assist with financial needs. The role supports both lobby and teller operations and delivers outstanding service across in-person and digital channels.

The ideal candidate has at least 1 year of experience, a high school diploma, and strong communication skills. The position includes full-time hours, competitive benefits, and opportunities to meet monthly sales goals.

Qualifications

• Minimum of 1 year of continuous job experience.
• A High School Diploma or equivalent.
• Excellent oral, written, and telephone communication skills.
• Strong problem-solving and member service skills.
• Working knowledge of Microsoft Office products, especially Word, Excel, and PPT.

Responsibilities

• Greet members entering the branch and assist them with their financial needs.
• Perform a variety of financial transactions and support lobby and teller operations.
• Deliver outstanding service and support to members through in-person, phone, and text/digital messaging.

Skills

Experience

Diploma

Communication

Problem-solving

MS Office

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Pelican Credit Union in Hammond, LA is hiring a Member Experience Representative to greet members and assist with financial needs. The role supports both lobby and teller operations and delivers outstanding service across in-person and digital channels.

The ideal candidate has at least 1 year of experience, a high school diploma, and strong communication skills. The position includes full-time hours, competitive benefits, and opportunities to meet monthly sales goals.