Member Experience Teller: Drive Service & Sales

Luminate; Zachary (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

HSA contributions

Life Insurance

Paid time off & sick leave

Holidays

Job summary

Pelican Credit Union in Zachary, LA is seeking a Teller to greet members and handle daily transactions with accuracy and friendliness. This frontline role supports lobby and ITM operations and aims to meet monthly sales goals.

The successful candidate will have at least 1 year in a similar role, strong communication skills, and proficiency with MS Office; training and benefits are provided.

Qualifications

• Minimum of 1 year of continuous job experience.
• High School Diploma or equivalent.
• Excellent oral, written, and telephone communication skills.
• Strong problem-solving and member service skills.
• Working knowledge of Microsoft Office products (Word/Excel/PPT).

Responsibilities

• Serving as a member experience concierge for members entering the branch and coordinating lobby flow.
• Performing routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing.
• Assisting members in the opening and closing of accounts.
• Balancing the teller drawer at the end of the day.
• Supporting ITM (Interactive Teller Machine) operations and serving as a knowledgeable resource.
• Promoting and cross-selling Pelican products and services to members to fit their financial needs.
• Performing other job-related duties as assigned.

Skills

Customer service

Cash handling

Oral/written/phone comms

Problem solving

MS Office

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Pelican Credit Union in Zachary, LA is seeking a Teller to greet members and handle daily transactions with accuracy and friendliness. This frontline role supports lobby and ITM operations and aims to meet monthly sales goals.

The successful candidate will have at least 1 year in a similar role, strong communication skills, and proficiency with MS Office; training and benefits are provided.