Sales-Driven Customer Service & Order Specialist

Wysocki Famili Farms; West Bancroft (WI); On-site; USD 34,000 - 52,000; Full time

Job summary

Wysocki Family Farms is seeking a Customer Service Representative to support the Sales team by managing orders, invoicing, and customer communications. You will work with Account Managers and internal departments to ensure a seamless experience from order entry through delivery and billing.

The role emphasizes accuracy, timely communication, and collaboration with plant managers and growers to meet contract requirements and maintain high customer satisfaction.

Qualifications

• Post-secondary degree or equivalent combination of training and experience.
• Two years of experience in customer service or sales career field.
• Proficiency with Microsoft Office tools (Word, Excel, Outlook).

Responsibilities

• Fulfills customer orders and supports invoicing and data administration.
• Maintains accurate order entry and monitors progress from order to delivery.
• Communicates with customers and internal teams to ensure timely delivery and service quality.
• Supports accounts receivable processes and collaborates with accounting to resolve payment issues.
• Generates reports and maintains organized records to support sales goals.

Skills

Experience in customer service

Education

Post-secondary degree or equivalent combination of training and experience

Tools

Microsoft Office Skills

Job description

Wysocki Family Farms is seeking a Customer Service Representative to support the Sales team by managing orders, invoicing, and customer communications. You will work with Account Managers and internal departments to ensure a seamless experience from order entry through delivery and billing.

The role emphasizes accuracy, timely communication, and collaboration with plant managers and growers to meet contract requirements and maintain high customer satisfaction.