Sales-Driven Customer Service Officer

Surib; Washington (District of Columbia); On-site; USD 42,000 - 56,000; Full time

Job summary

Surib is seeking a professional, sales-focused Customer Service Officer to engage with customers, understand their needs, and recommend products and services that provide tangible value. The role emphasizes relationship-building, assisting customers, and driving toward measurable sales goals.

The ideal candidate excels at building trust, communicates effectively, and thrives in a target-driven environment. This full-time position is based on-site in Washington, DC, with opportunities for growth

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Confident, professional, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, customer service, retail, hospitality, or account support is a plus but not required.

Responsibilities

• Engage with customers and provide friendly, professional assistance.
• Identify customer needs and recommend appropriate products or services.
• Present product and service information to support purchasing decisions.
• Identify and pursue sales opportunities through customer interactions.
• Follow up with prospective and existing customers to support sales growth.
• Build strong customer relationships and encourage repeat business.
• Support promotional and customer acquisition initiatives.
• Maintain accurate customer and sales records.
• Collaborate with team members to achieve sales and customer satisfaction goals.
• Participate in ongoing sales training and professional development.

Skills

Communication

Interpersonal skills

Customer-focused

Relationship-building

Goal-oriented

Organizational skills

Multitasking

Reliability

Adaptability

Education

High school diploma

Job description

Surib is seeking a professional, sales-focused Customer Service Officer to engage with customers, understand their needs, and recommend products and services that provide tangible value. The role emphasizes relationship-building, assisting customers, and driving toward measurable sales goals.

The ideal candidate excels at building trust, communicates effectively, and thrives in a target-driven environment. This full-time position is based on-site in Washington, DC, with opportunities for growth