Sales-Driven Call Center Representative

Surib; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Surib is seeking a motivated Call Center Representative to connect with prospective and existing customers, identify their needs, and promote relevant products and services. This role emphasizes communication, relationship-building, and achieving measurable sales goals.

The role involves contacting customers by phone, presenting products clearly, identifying needs, and supporting sales growth through follow-up and qualification of opportunities. Training and coaching are part of the position.

Qualifications

• High school diploma or equivalent.
• Strong verbal communication and active listening skills.
• Confident and comfortable speaking with customers by phone.
• Goal-oriented and motivated by performance.
• Strong persuasion and relationship-building abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.

Responsibilities

• Contact prospective and existing customers by phone.
• Present and explain products and services clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Generate and qualify sales opportunities through customer conversations.
• Follow up with leads and prospective customers to support sales growth.
• Build positive customer relationships and encourage repeat business.
• Maintain accurate records of calls, customer interactions, and sales opportunities.
• Work toward individual and team sales performance goals.
• Participate in ongoing sales training and coaching.

Skills

Verbal communication

Active listening

Goal orientation

Persuasion

Relationship-building

Organizational skills

Reliable and self-motivated

Education

High school diploma or equivalent

Job description

Surib is seeking a motivated Call Center Representative to connect with prospective and existing customers, identify their needs, and promote relevant products and services. This role emphasizes communication, relationship-building, and achieving measurable sales goals.

The role involves contacting customers by phone, presenting products clearly, identifying needs, and supporting sales growth through follow-up and qualification of opportunities. Training and coaching are part of the position.