Customer Success & Sales Advisor

Surib; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Surib in Dayton, OH is seeking a motivated Customer Service Representative to support customer relationships, provide product education, and assist with sales initiatives. You will listen to customer needs, present solutions, and ensure a positive experience.

The role collaborates with team members to drive retention and growth, participate in ongoing training, maintain accurate records, and contribute to a friendly, goal-oriented environment.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills are essential.
• Customer-focused attitude with a results-driven mindset.
• Ability to manage multiple tasks in a fast-paced setting.
• Sales exposure or experience is a plus but not required.

Responsibilities

• Engage with customers in a friendly and professional manner.
• Identify customer needs and recommend appropriate products or services.
• Present product and service information clearly and confidently.
• Assist customers with questions and provide timely solutions.
• Support sales opportunities through customer interactions and follow-ups.
• Build and maintain positive customer relationships.
• Follow up with prospective and existing customers to support retention and sales growth.
• Support promotional and customer acquisition activities.
• Maintain accurate customer records and interaction information.
• Collaborate with team members to achieve customer service and sales objectives.
• Participate in ongoing training and professional development.

Skills

Strong communication

Interpersonal skills

Customer-focused

Problem-solving

Organization & multitasking

Sales awareness

Education

High school diploma or equivalent

Job description

Surib in Dayton, OH is seeking a motivated Customer Service Representative to support customer relationships, provide product education, and assist with sales initiatives. You will listen to customer needs, present solutions, and ensure a positive experience.

The role collaborates with team members to drive retention and growth, participate in ongoing training, maintain accurate records, and contribute to a friendly, goal-oriented environment.