Sales Director: Lead High-Impact Team & Guest Experience

Mercedes-Benz of Omaha; Omaha (NE); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Schedule

Comprehensive Benefits

Educational Reimbursement

Employee Discounts

Training & Development

Job summary

Mercedes-Benz of Omaha is seeking a Sales Director to lead Sales Managers and Product Specialists, focusing on developing internal leaders and delivering an exceptional guest experience. You will drive sales processes, establish development plans, and coach for results.

Join a team that values curiosity, collaboration, and a guest-first approach, with comprehensive benefits and growth opportunities across departments.

Qualifications

• Must be at least 18 years old with a valid driver's license.
• Strong leadership experience with ability to elevate employees.
• Knowledge of dealership operations, inventory management, and finance processes.
• Proficiency with CRM and DMS systems (e.g., Route One, Dealertrack, Tekion, Reynolds).
• Excellent communication, organization, and multitasking skills.
• Ability to work in a fast-paced environment and support multiple teams simultaneously.

Responsibilities

• Lead, coach, and mentor Sales Managers and Product Specialists to strengthen leadership and operational effectiveness.
• Develop individualized development plans for career growth.
• Provide regular performance feedback and coaching sessions.
• Model a guest-first culture that inspires the sales team.
• Identify skill gaps and provide targeted coaching in motivation, process management, and guest engagement.
• Oversee daily sales operations and ensure adherence to dealership standards.
• Monitor KPIs and guide teams to improve results.
• Recruit, onboard, and evaluate Sales Managers and Product Specialists.

Skills

Leadership

CRM & DMS

Communication

Multitasking

Dealership operations

Inventory management

Finance processes

Tools

CRM systems

DMS systems

Job description

Mercedes-Benz of Omaha is seeking a Sales Director to lead Sales Managers and Product Specialists, focusing on developing internal leaders and delivering an exceptional guest experience. You will drive sales processes, establish development plans, and coach for results.

Join a team that values curiosity, collaboration, and a guest-first approach, with comprehensive benefits and growth opportunities across departments.