Sales Development Representative (SDR)

Smart Delivery Service, Inc.; Southlake (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive commission structure

Medical and dental insurance

Paid time off

Growth opportunities into Sales Executive or Business Development roles

Job summary

Smart Delivery Service, Inc. is seeking a motivated Sales Development Representative (SDR) based in Southlake, Texas. In this full-time role, you will generate new business opportunities by actively prospecting and engaging potential customers. Responsibilities include conducting outbound outreach, qualifying leads, and setting appointments. Ideal candidates have 1-3 years in sales or customer service, strong communication skills, and familiarity with CRM tools. The position offers growth opportunities and a supportive leadership environment.

Qualifications

• 1–3 years of experience in sales, cold calling, or customer service.
• Strong verbal communication skills and ability to build rapport.
• Comfortable with high-volume outbound outreach.

Responsibilities

• Research, identify, and prospect ideal customer businesses.
• Conduct outbound outreach to generate interest and book meetings.
• Follow up on inbound leads and qualify their needs.
• Set qualified appointments for the sales team.
• Maintain accurate notes in CRM and meet activity goals.

Skills

Sales experience

Cold calling

Customer service

Strong communication skills

CRM tools familiarity

Tools

HubSpot

Zoho

Salesforce

Job description

Smart Delivery Service, Inc. | Full time

Southlake, United States | Posted on 01/16/2026

Smart Delivery Service provides same‑day delivery, scheduled routes, warehousing solutions, and high‑touch logistics support for businesses across DFW (Texas) and MSP (Minnesota). We are growing fast and looking to expand our sales pipeline with a motivated Sales Development Representative (SDR) who thrives in a fast‑moving, service‑driven environment.

Position Overview

The Sales Development Representative (SDR) is responsible for generating new business opportunities by identifying, engaging, and qualifying prospective customers. You will be the first point of contact for many of our future customers and play a crucial role in fueling sales growth in both the MSP and DFW markets.

This is a high‑impact role for someone who enjoys outbound outreach, consultative conversations, and working closely with a sales leader to book qualified appointments.

Key Responsibilities

• Research, identify, and prospect businesses that fit our ideal customer profile.
• Conduct outbound outreach (calls, email, LinkedIn, etc.) to generate interest and book meetings.
• Follow up on inbound leads quickly and qualify their service needs.
• Set qualified appointments for the sales team and ensure smooth hand‑off.
• Maintain accurate and organized activity notes in CRM.
• Meet or exceed weekly and monthly activity and pipeline goals.
• Collaborate with leadership to improve messaging, targeting, and outreach strategy.
• Represent Smart Delivery Service professionally while communicating our value clearly and confidently.

Why Join Smart Delivery Service?

• You won’t be “just another SDR.” You will work directly with leadership and impact real growth.
• Our services are essential and high‑demand — easier conversations, clear ROI, and strong market need.
• We value autonomy, high activity, integrity, and results.
• You'll help shape how our sales engine grows across two rapidly expanding markets.

Requirements

What You Bring

• 1–3 years of experience in sales, cold calling, customer service, or phone‑based outreach (preferred).
• Strong communication skills and the ability to build rapport quickly.
• Comfortable with high‑volume outbound calling and email outreach.
• Familiarity with CRM tools (HubSpot, Zoho, Salesforce, etc.).
• Self‑starter attitude with the drive to meet goals and grow professionally.
• Logistics or B2B services experience is a plus but not required.
• Willingness to always be learning and improving your skills.
• Competitive commission structure.
• Bonus opportunities.
• Medical and dental insurance.
• Paid time off.
• Growth opportunities into Sales Executive or Business Development roles.
• Supportive leadership and a growing, high‑demand service industry.