Sales Development Representative (SaaS Mid-Market)

Housecall Pro; United States; Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

DAY 1 health insurance

Remote-first culture

Equity opportunities

Paid time off & 6 holidays

Job summary

Housecall Pro is seeking a Sales Development Representative (SDR) for Key Accounts Onboarding in the United States. You will drive outbound prospecting, qualify leads, and collaborate with the sales team to enroll service professionals.

You will communicate the value of our platform and nurture relationships across phone, email, and social channels. Successful candidates will have 1+ years in an SDR or related role, strong communication skills, and the ability to work a 40-hour week with some

Qualifications

• Experience in prospecting and qualifying leads via phone, email, and social channels.
• Ability to build rapport and communicate value to service professionals.
• Demonstrated track record of meeting or exceeding SDR targets.

Responsibilities

• Identify and qualify leads by understanding their business needs and determining if our solutions fit.
• Initiate contact via phone, email, and social media to generate interest in our products and services.
• Build and maintain relationships with prospects, providing information and education on our value proposition.
• Develop understanding of products to communicate benefits effectively and manage CRM pipeline.

Skills

SDR experience

CRM experience

Communication skills

Remote friendly

Education

High school diploma

College degree preferred

Tools

CRM (Salesforce)

Email tracking tools

Social selling tools

Job description

• As a Sales Development Representative (SDR), Key Accounts Onboarding at Housecall Pro, you are the driving force behind our sales efforts
• You play a pivotal role in identifying and engaging with potential customers, ultimately fueling our growth
• Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success
• Collaborate with our sales team to drive new enrollment of service professionals
• Understand our Pro’s day to day challenges and goals, and communicating the value our company adds to their lives
• Convey and internalize empathy for Pro’s pain to foster trust and connections which show that our brand is deeper than transactional sales
• Initiate contact with potential customers via phone, email, and social media to generate interest in our products and services
• Identify and qualify leads by understanding their business needs and determining if our solutions align with their goals
• Build and maintain relationships with prospects, providing information and education on how Housecall Pro can address their challenges
• Develop a deep understanding of our products and their value propositions to effectively communicate benefits to potential customers
• Generate and manage a pipeline of qualified leads, tracking progress and updating CRM systems
• Conduct research on target industries and markets to identify potential prospects and trends

Benefits

• Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums.
• Competitive pay and equity opportunities: Housecall Pro offers market competitive compensation that includes variable pay opportunities, and we continuously evaluate market benchmarks. Our quarterly internal talent reviews provide the opportunity for performance success discussions and feedback. Certain roles are also eligible for equity this fast-growing technology company.
• Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
• Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
• Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
• Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
• Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
• Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
• Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
• Office setup: Housecall Pro provides each new employee with a home office setup that includes a computer and accessories. We also offer ongoing internet and phone reimbursement to help offset expenses.
• Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
• Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.

You are passionate about building relationships, comfortable communicating over the phone and through various digital channels, and excited about connecting our service professionals (our Pros) with solutions that improve their businessesYou have learned the art of selling and enjoy leveraging your skills to add value to your prospects and customers at every stage of the customer journeyYou thrive on being a subject matter expert and deliver solutions to any level of the organization with confidenceAbility to work full time (40 hrs/week) with an 8 hour shift, ranging within 5am-7pm local time. Ability to work at least one Saturday per monthHigh school diploma required, college preferredAbility to adapt to evolving sales strategies and market conditionsExcellent written and verbal communication skills to engage and build rapport with potential customers

What will help you succeed in this role:

• Collaborative mindset, working closely with the sales team to achieve overall objectives
• Proven ability to hit and exceed your goals in an SDR (or similar position)
• 1+ years of proven experience as an SDR or similar (Mid-market experience a plus)
• Ability to handle rejection and maintain a positive attitude, persistently pursuing opportunities
• Strong self-discipline and time management skills to work independently and meet deadlines
• Familiarity with CRM systems and other sales tools is a plus
• Strong motivation to meet and exceed sales goals and targets