Account Executive (HCP Assist)

Housecall Pro; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Healthcare coverage

Competitive pay and equity

Flexible PTO

Remote work

Parental leave

Learning and development

Career acceleration

Wellness programs

Job summary

Housecall Pro is seeking an Enrollment Specialist who is self-motivated to identify client pain points in managing service businesses. You will engage with Pros to understand needs and tailor demonstrations that highlight the value of HCP Assist and related services.

You will guide Pros through product usage, onboard them to our platform, and work across teams to ensure a smooth adoption. A proactive, collaborative, and learning-minded attitude is essential.

Qualifications

• Bachelor's degree or equivalent work experience required.
• 2+ years in inside sales or AE-related role preferred.
• Salesforce and SAAS experience preferred.

Responsibilities

• Identify unique challenges and pain points faced by Pros in managing their businesses.
• Engage with service professionals to understand needs and tailor solutions.
• Demonstrate product demos and share expert knowledge to showcase value.
• Guide Pros on how to use Housecall Pro services to grow their business.
• Onboard prospects onto the product and drive adoption.
• Contact prospective customers through multiple outreach methods.
• Deliver strong customer service, communication, and problem-solving.
• Overcome objections and maintain a results-oriented mindset.

Skills

Inside sales

Sales experience

Salesforce

SAAS experience

Communication

Time management

Problem solving

Self-starter

Education

Bachelor's degree or equivalent

Tools

Salesforce

CRM software

Job description

• As a Specialist, Enrollment, you are motivated and driven, with a self-starting attitude


• You play a crucial role in identifying the unique challenges and pain points that our potential customers face in managing their businesses


• You engage with service professionals (our Pros) to understand their needs and provide tailored solutions that showcase the value of our offerings


• By conducting compelling product demos and sharing expert knowledge, you guide them on how to best utilize our services to maximize their business potential


• Your primary responsibility is to demonstrate how our HCP Assist service can effectively alleviate these issues, driving growth and success for their operations


• Thrive on collaboration, enjoying interactions with both Pros and team members alike


• Demonstrate a strong drive to contribute genuine value for our Pros and the company through successfully onboarding your prospects onto our product


• Exhibit curiosity, adaptability, and a fun spirit within a results-oriented environment that values independence, teamwork, and healthy competition


• Embrace a love for learning, taking initiative, and welcoming change as catalysts for continuous improvement and growth


• Deliver robust customer service, communication, presentation, and creative problem-solving skills


• Overcome objections as they are presented


• Use various methods to contact prospective customers

Benefits

• Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums.


• Competitive pay and equity opportunities: Housecall Pro offers market competitive compensation that includes variable pay opportunities, and we continuously evaluate market benchmarks. Our quarterly internal talent reviews provide the opportunity for performance success discussions and feedback. Certain roles are also eligible for equity this fast-growing technology company.


• Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.


• Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.


• Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!


• Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.


• Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.


• Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.


• Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.


• Office setup: Housecall Pro provides each new employee with a home office setup that includes a computer and accessories. We also offer ongoing internet and phone reimbursement to help offset expenses.


• Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.


• Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.

Bachelor’s degree or equivalent work experience2+ years working in inside sales, and at least 1 as an AE or equivalent role required (software a plus)Salesforce and SAAS experience preferredMotivation, drive and a self-starting attitudeInterest in development personally and professionallyAbility to work in a fast paced, team environmentStrong problem solving skillsExcellent written/verbal communication skillsGood time management with strong organizational skills